Hello, All, I was going through the API documentation of Jira, however, I was unable to identify a specific limit of rest calls we can have. We are trying to get issue attachments and each of them w...
I have a gitlab instance running behind a firewall. It is not accessible from the public web, so the default gitlab integration does not work. I would like to move issues in jira-cloud, when a merge...
When I tried to change an issue priority, I found there're two kinds of display. One is pop-up edit screen and another is just change it in the UI page. So I want to know the logic of when it will sh...
Currently there are 2 JIRA sites in use at the same time: global, local. We create a User Story A in Global JIRA and another User Story B in Local JIRA. What we expect is, we could set B as 'related ...
I deleted a status, and instructed all tickets to move to a different status. I noticed that a old workflow transition (from the deleted status to "Cancelled") still appears without a name (a GUID i...
Two days in with no result to show, and feeling quite stupid. 1 - I am using labels values of day counts -90 days to 45 days. 2- I want to make a global automation for my projects that ...
Hey Team, We have added a customer field named "Inprogressdate" to capture the date and time when an item is transitioned to "In progress" status. The date is populated from Blank -...
Hi, Our team wants to shift from Scrum board to a Kanban board. Unfortunately the Scrum board was in a Team Managed project so I could not create an additional board under the same project. I ...
Hi there, I have looked around and most of the articles explain using Automation for sum up different custom fields. I have 5 different custom fields that I want to sum up so I can see which ticket ...
Hi , I have created multiple issue types that share the for different projects. Now I want to configure if a user selects Project A with Issue type A, then it should assign to User1, Proje...
hello! can subtasks have security levels independent of their parent? (the parent ticket has no security level)
If I have new values to add to a custom field select list once the field has been saved and used is there a way to add new values to the list of selections in the select field without losing existing...
I am trying to create an automation that sends an email if one field is miscalculated. Custom Field 6 should be equal to 250 * Custom Field 2. I have an advanced compare condition that says F...
I have configured the kanban board to hide DONE issues older than 2 weeks in the field "Hide completed issues older than" in the General section in the Configure Board area. However, the board shows...
Does Jira PD offer a re-naming of the issue type? What if we don't want to call it an "Idea" ?
I am using advanced roadmaps to try to help my leadership understand what is happening. However, the Epics are not rolling up the dates of its children. My preference would be to have it ...
Hello, I am attempting to set up an automation for monthly tickets. I want to know if it is possible to remove a month string in a summary from the previous month and then add the current mont...
Hi Team, I would like to pop-up window and navigate to specified url when the ticket status after transition to "Done" status. I used custom script post function using script runner, but its not wor...
The projects we manage don't require times on our start and finish dates. It seems that the fields we're using are just date picker fields, not Date/Time picker fields. We have the Default Dura...
Hi all. I'm creating an automation that should create a new sub-task every time a checkbox is ticked in a field. I have a checkbox field called "languages" with ~29 different languages. I want the a...
Hello - I am trying to make it so that my individual teams can customize the way tickets are created for their projects by having them create required fields for internal customers when making ticket...
I am trying to automate the updating of the epic field from a linked ticket. I have tried using 'copy field from parent' and 'copy field from linked issue' in the automation menu however it doe...
On multiple occasions, tickets that are marked done and are not showing in any backlog at the beginning of a sprint, appear in the sprint in the done column. These tickets should not populate in the ...
Hello! I'm wanting to create an automation that will automatically move or create a service request on a different project board when it comes in to our main project board from a certain email addre...
Hi everyone I was wondering if anyone can help me. I want to be able to routinely run an automation that goes through my epics and if all child tasks are either marked closed or done, then update th...
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