Hey guys, I need a help to understand what happened to an issue that was in my project. My team was working on this issue yesterday, well, today I was looking for it and didn't find it in the whole j...
Hi, Issue ROADMAP-12811 has .txt attachment. I need to get the attachment ID by issueKey with REST API. I tried /rest/api/2/issue/ROADMAP-12811 /rest/api/2/issue/ROADMAP-12811?fields=att...
Hello Atlassian Community, I hope this message finds you well. I am currently experiencing a frustrating issue with Jira, and I'm reaching out to seek assistance from the knowledgeable members of th...
Hello all, I have created a new workflow. At this moment an inactive workflow jira is the Default Workflow for new projects. How can I force that all new projects use my new workflow by default inst...
Hello, I need to know how to block external or internal users from accessing projects, only those who have access should be able to create new issues.
Hi, when deploying Atlassian tools I am using docker images for a while but always created my own custom docker images. For improving and simplifying maintenance I want to switch to the docker image...
In every story being created in project A following sub tasks should get created automatically and these should be assigned to story owner by default. 1. AA 2. BB 3. CC 4. DD 5. EE. Can this be done...
I am creating a custom filter in Project A to filter issues in the Backlog and the Board. I want to be able to filter issues in Project A which are linked to Project B issues (Project B contains pote...
I want to Calculate the Average Time to Resolve issues considering the below Statuses grouped by Priority. The Time in Status does not provide accurate Results.
Hello, I would to create a meeting event, that would occur for example between 1pm to 2pm. I would like to see all my meetings in a calendar for next week. As far as I can understand the default Star...
I'm investigation the usage of application tunnels. On What data can Atlassian Cloud retrieve through a tunnel? I'm reading: Once a tunnel is created and working, Atlassian Cloud products ca...
Hello, for License cleanup we need statistic about the general User login. We use Jira with AD/Internal Authentication and also connect other systems via Jira Crowd. Now we need, for cleanup, user s...
Hello, Issues need to be assigned to different agents based on the day of the week. I've tried this: But the issues remain unassigned. How can I solve this?
Hello, I'm trying to create an automation for linked bugs' severity. If the linked issue type is "Blocking/Is Blocked By", check the severity of both bugs. If the severity of the blocking bug is lo...
Team, we have a requirement to find 400 users associated date like no of projects user has access, assigned issue, reported issues, account active or not, user last login
In our project we have some dependencies for completing a Jira story. That dependency is on other teams outside our Agile release train and they are not using Jira. Is there a way handle and maintain...
Hello, we use several Kanban Boards. Regularly we can enable the backlog like described in the last section 'Enable the Kanban backlog' on https://support.atlassian.com/jira-software-cloud/docs/conf...
Hello! I found this script that puts random assignee for issues. https://library.adaptavist.com/entity/round-robin-assign Brut I need this script to work only on specific Customer request types, no...
Hello All, We have upgraded OS version to 8.7 rhel and MySQL version to 8.0.31. Post this we upgraded our Jira DC to 9.4.4 version. We are facing too many performance issues. We have tried to fine t...
How can we update this condition on the Scrum board backlog page, Not allowing a sprint to start when we don’t have story points on all stories/bugs? means we want to apply one condition wit...
Hello, I have tickets being logged on my board, they all have different categories such as games, music, content and apps. I have created an epic for each of these categories and then have is...
When ticket is Resolved in one project then a new ticket is been created in another project with same data and export file to word of resolved tickets to be attached to the new created ticket. we ar...
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Hi Atlassian Support, I hope this message finds you well. Our company is currently facing a critical issue with our Jira instance related to automatic rules. Despite having a rule configured for onl...
Hi All, we need an information about the number of custom fields that we can add to default field in Test Steps. Is there a version of Xray that allows us to add more than 3 custom fields i...
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