Hi, i have a few transition, QA Failed and UAT Failed that goes to the status Ready to Develop. I would like to show the used transition in the ticket in order to separate the issues in Ready t...
I am using the Jira Get API endpoint (/rest/api/2/search) to get all issues, but the issue objects being returned do not have certain fields in the fields object, such as the "assignee" field returni...
I received help prior on this issue to list out Epics in a message I am sending to Teams that's associated with the work in the Sprint. I'm now attempting to add to that element and crea...
Just getting started with JPD. Pretty basic question: I want to track customer names for each idea. Don't see an existing field for this. What is the recommendation for this: labels/insights?  ...
I have a web app that has a part where it creates a JIRA issue when a create issue button is pressed: ```python issue_dict = dict( project={'key': jira_name}, summary='STU#{0} failure'.format(te...
I am trying to work from the timeline to make a nice view or graphic to show our client on the work plan with dates, or a timeline. I am finding this timeline very difficult to work with or to ...
I have a service project that clones tickets into a software project. I want any comments that are added(After the clone has already been completed) to the parent tickets(ProjectA) to be added to the...
I have a Lambda function used to generate authentication token, and planning to integrate it into our Jira automation rule. However, I can only see a option of "Run a AWS SSM Document". Is there any...
I've created an advanced roadmap from a query from an initiative. I'm using: Parent = HA-1025 This pulls all of the epics that have that parent, but I want to see the child issues of those ep...
Hi, I want to notify dev team, before 15-20 hours (I scheduled automation twice per day) Max date to first response. If time has passed I want to create another automation with comment "Time is pas...
Hi Everyone, I'd like your help in identifying what could be wrong with the following JQL: project in ("PROJECTS NAMES") AND issuetype = EPIC AND resolved >= 2022-04-01 AND resolved <= 2022-0...
Dear Community, I would like to make a custom field, which doesn't appear on the project screens, but the actual content I would like to see in reports. This field is fill by an automation, I write...
Hello everyone, I am looking for a way to automatically generate a checklist after creating a ticket. The list should always be loaded directly and contain a predefined Definition of Done - i.e. che...
I'm trying to require the new Parent field on the Create screen only for bugs and stories. I'm using JMWE on the Create transition. My JQL condition is: (!!issue.issueType && issue.issueTy...
What type of scripts or what programming languages should I use in ScriptRunner and cPrime?
Is there a way to change the value of custom field values so that when I group by that value I can ensure the most important items are always at the top? For context: Using the timeline view, we g...
I would like to mark all the tickets in a release container to be marked as 'Released' status after I click 'Release' button against that release container. I came across the automation rule option ...
Hello, I have done my research online about how to add an user to multiple tickets at once, but had no luck, please advise if you have any idea. We have been using a project which serves as...
Something has changed in the past day or so. When GET-ing a ticket from the Jira API, JSON is returned which contains "self" property that should point to a valid API URL for the ticket. The commonly...
I need to put a setting/automation in place whereas: When I transition a ticket from any State to On Hold or Blocked Then a comment dialogue pop-up should open So that the user is reminded/forced...
I'm trying to create automation to calculate custom fields. My current scenario is I have 3 different fields with dropdown values. If the dropdown has a certain alpha value it's equal to a numeric va...
I am trying to sync Jira tasks duedates from Jira to another task managing tool/datatbase/application called Shotgrid. To do that I need the jira field_id, which is apparently "duedate". ...
1) ¿Se puede conectar el correo electrónico con la plataforma para que los comentarios con los clientes no se pierdan y queden ingresados en la tarea o requerimiento? 2) ¿Se pueden enviar correos au...
It appears that Epics are being replaced by Parents. Here's a screenshot: It looks like all of my tickets have been modified to move the Epic value to the Parent field. That would be fine...
JIRA Cloud > Company Managed Project > Templates for JIRA When creating a new Issue (Story or Bug), I would like to auto-populate 2 custom fields from the Parent (Epic) down to the new Story.&...
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