Community resources
Community resources
Community resources
Jira
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Hi, I have created a new tier - Initiatives - and we have set a custom field across all Initiatives/Epics/Issues as "Target Quarter", i.e., Q124. We are using the Hierarchy for Jira plugin to help u...
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Dears, The #renderIssueType($!issue) doesn't work successfully in email but the icon is shown in the email preview in Jira. In email: In email preview: Also, I ...
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Dear all, Since 2 weeks now, we notice that 3 of our users account have been desactivated without any action from user side. In order to try to see the account information impacted users try to go ...
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Hi All, We are having 2 service desk portal called project A & project B. My requirement is If I create a request in JSD Portal (project A) it should reflect in the JSD project B queues. Is it...
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Hi! In accordance with our company policy to inquire whether one of our availed services has documentation for a Disaster Recovery Testing Plan (quarterly or yearly).
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While creating issues in Jira, there are a lot of tasks which are similar across multiple projects. So instead of doing copy/paste like a caveman, I want to know if there is a way with which I can cl...
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I'm looking for a way to automatically count or visualise blockers which are holding up multiple issues. Basically a frequency chart which would show the most common blockers. There doesn't seem to b...
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Hi there, I'm trying to configure the colours of the timeline bars based on how close to the due date each epic is, much like the kanban board card configuration (see picture for rules...
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I want to migrate issues from a team-managed project to a company-managed project.
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Hi I have a ticket with 10 story points each story point equals 1 hrs time So, I have worked and edited as 6 points logged times shows 6hrs but I am not able to see Remaining time shows...
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Hello, I understand that a user can customize a list view that is only visible to the user and the customized view, as the documentation says: "All users with access to the project can select which ...
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Hi All, In our Jira Software project in Cloud instance, we have a field called "Doc ID" which is a text field & is supposed to have a unique value for each issue. However, we are finding that us...
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I have a field responds with the output from the input from two other fields. Can I track the trend of it being changed in a report. For example: I have three fields - Likelihood...
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Hi all as per the above we have a Plans in Advanced Roadmaps and as typical if you set it to pull data from a sprint board it will infer the start and end dates from the Sprint start and end. This ...
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Once a field has an input can I lock that field down it can no longer be changed/modified?
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After the recent Jira update, team members were no longer able to add issues. There was no problem until yesterday, but only I, the admin, can add issues, and other team members receive the following...
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How do we get a Total count of open vs closed tickets for Multiple projects. I am trying to get the answer as a summary with all selected project counts combined as a high level count of 1 number for...
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One of the members of the Service Desk team is unable to see all the projects in the dropdown. Using the permission helper I've checked any and all permissions that seem even remotely relevant. He...
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When creating a new project, I would like to default the board to a pre-defined one (columns, statuses). I tried using "Share settings with an existing project" but that only copies the schemes and ...
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Hi I can not receive verification code email. It could be that my email address is blacklisted. Please help.
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Hello team, I am trying to create a report where we see time to resolve a issue after it has moved to certain status. For example, while the creation date of an issue can be any date, i want to get ...
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I am looking to create a series of values for "Components" field that can be globally made available across the organisation. However I see this is limited to one project currently. It will be grea...
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Hi! We have Jira Cloud and ScriptRunner Our sprints are prefaced by Team NAME - and all run on the same cadence. So, abc-SP-06 and 123-SP-06 run in the same two week period. I need a query that a...
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In my Kanban board, it says that there are 8 issues in the Backlog status, but they are not displayed when I have Swimlanes enabled for Epics. My board is filtered on only three Epics. Why is the bo...
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I have a filter that includes a series of Tasks. In the filter I have a field that lists the category for each Task and I have another field that lists the hours that will be used for that task...
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