Yesterday I reordered several statuses so they would display according to our priority in the service desk queues. However, they aren't reordering per the changes I made. Does a reindex have t...
<?xml version="1.0" encoding="UTF-8"?> <testsuites> <testsuite name="PyQA Test" tests="1"> <testcase name="Py_Structure" classname="test" started-at="2021-05-31T13:23:10.000"&...
I have about 10 individual users who should not be able to access tickets created in my JSM project. Upon creation of a ticket and based on value of a custom field, one of these 10 users should be g...
I'm getting an error ERROR: 10SU1G6 when Jira is loading. The main page and backlog loads, but when I want to enter and see the content on specific tasks the page is not loading.
When i or my teammates try to open any task detail we have that error ocсured: We couldn't connect to that issue
When trying navigating to our stories a blank page is shown nad after some seconds a message appears with information that the story does not exist.
Multiple projects are created under workstream, so how can this used under timeline
I am not able to connect to our story and epics on our JIRA Cloud
It appears that the transition from using epic-links to using parent-links to represent parent-child relationships from base items (stories, bugs, etc.) to Epics has been implemented in the Jira Clou...
Can not acces tickets, epics, stories etc.
hello all, i want to make a field "read only" if it contains a certain value example: If the issue field includes the value "A" than the field should be read only else is editable wert bestimmter we...
Hi all, I'm using 'Releases' aka 'Fix Versions' to track stuff that we're pushing to production. If there a way I can change the layout / fields that appear on the Release / Fix Version when ...
Hi all, Currently running a few demo migrations and one of the few things that are missing is the Related Tickets field. I've had a look round in the migrated ticket from Freshservice which should h...
Hey guys, Im trying to set up to put a comment on the ticket before transitioning to a specific status, do you know how can I do?
HI, I am trying to close a Sprint, all tasks and subtasks completed. But Jira shows an error Message about incomplete Tasks. We try changing states and re-closing. But doesnt worked. ...
Hello, I tried to set an automation on jira cloud when commit is done to edit issue field. I would like to set compass component with commit repository name. I tried Both did not work a...
Hey guys, I'm trying to set up an automation related with the Start date to change when transition to a status to {{now}} so it reflects to the timeline. The due date automation is working fine, but ...
Hello all, We recently migrated from DC to Cloud Jira. We have some text fields and we noticed some differences when searching for issues. In DC for example when we run this query: text ~ "RQ...
I need to add a new date/time field to an epic one any child issue has been moved to "in progress", this is only to be added once as it will be used to identify at what point in time work on an epic ...
Hello, Could you add the email lemont.ch@kuma-evt.ch when you send the invoice email ? now the adresses are: TRIGUEROS Norma (EQUANS Switzerland) <norma.trigueros@kuma-evt.ch>; JATON R...
Good morning, After a migration from Jira Server to Jira Cloud, I lost some functionnalities.. I was using a query with : issuefunction in subtasksOf("component not in componentMatch...
Hi folks. I've created a JIRA automation that generates a series of child issues every time an EPIC is created in a project. I would like the Summary of these issues to contain the name of their tr...
Hi, Using my api key and basic authentication I made this API call from POSTMAN and I get the following error: Endpoint: api.atlassian.com/jira/devinfo/0.1/cloud/7be41081-3d70-4ef0-9a6d-87ba64...
Hello everyone, I am prety sure it was already answered before, but I have been searching in several posts and I couldn't solve my problem. I am trying to use an automation rule to ...
Hi! I'm trying to setup a structure in which I want to visualize the "FEATURES" with below all the users with the time they registered on that feature-ID E.g, ARTABC-123 (Feature-id) ...
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