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Jira Service Management
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Hi, this is a necessary innovation for simpler forms. thx, D
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Hello everybody, Attached is a picture. "Internal comment" does not appear in the mail sent to the person we sent with the "Pending Approval" status. Is there an internal.comment Variable? How ca...
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Hi, I am creating a form and I would like to include a field where employees can add attachments. I see the field but when i try to fill out the form ( i am not able to add any type of ...
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We have referred to the doc listed at the following url https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/ There appears to be add...
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Hi I'd like to ask if you can create a kanban board in on-prem JSW from a saved filter that relies on data from cloud JSM? My example and use case: I would have a filter for all open changes...
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Hi, We have certain columns setup within the Jira Assets view, what determines when they get reset or saved? i.e. one user has a column called purchase date setup as the final column but the...
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Hi, we've recently set up the Service Management addon, and i see the change calendar in the menu on the SM project. We have another Software Project type that's used for development, and Rele...
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Hi, I'm looking for the same functionality that server had when creating a recurrent issue. There you had the option below: Link new issue with previously created one Link also with all previousl...
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The Jira SM instance I manage has a white logo on the customer portal. This fits our brand guidelines and looks lovely on the customer portal with the coloured background. The problem I have...
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Hi All, We need to change the notification email's standard english "Just confirming that we got your request...." text to something else, in german. Is there any ways to do so? Thanks!
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https://id.atlassian.com/login/callback?error=access_denied&error_description=authentication-policy-
https://id.atlassian.com/login/callback?error=access_denied&error_description=authentication-policy-strategy-mismatch We are getting above error when we accessing okta.
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In my project I need to create multiple (Approx 250) confluence pages having same template. We want to automate this process so that we can pass values in .csv file and those values will get populate...
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Hi. What is the difference knowledge base and Confluence? Than you.
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Hi, i have project, create portal (by knowledge Base) Business process, where every portal must based on every departement but and then that portal must have permission by departement and i ...
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Hi, I'm looking for a project management tool for client projects, where we allow clients to log in and submit their requirements, issues, attachments, and comment for each project. We want them to h...
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...eply. I think this is because I turned off Notifications for customers here: Project Settings - Customer Notification - Public comment added. - once I enabled this one, the customer w...
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I am unable to find change calendar, need assistance in setting up for updating the planned changes
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Hi there, I was hoping to come up with an automation that will come up with a 2nd Level Approver. Basically in Assets I am storing a users manager, I am trying to come up with an automation that wi...
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Something like this Filter issue scope (AQL): Attribute IN (${customfield_10127.AttributeName}) Thanks
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Hi all! I am struggling to get email notifications to work when a comment is posted on an issue. I want a notification to go out to all of the issue watchers. I've checked the notification sc...
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Is there a way to setup JSM to have a Email Distribution List self service portal where if a manager end user submits a ticket to add/remove other end users to their department email distribution lis...
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I set the correct permissions but It doesn't seem to be possible
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Is there a way to update the due date based on another date field, or automatically extend 30 days when a status is updated? We hold accounts during off-boarding for 30 days, I would like to...
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Hi everyone, Not exactly sure how to report a bug but this seems like one imo and this seemed like the best place to post. Please let me know if this should be moved somewhere else or if add...
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Hi folks, New to administering Jira, we lost our Jira admin recently and I'm trying to fill in the gap so forgive me if I'm a bit slow. Our issue is, if someone places a new ticket, we (IT) get an ...
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