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Jira Service Management
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Is it possible to only install Jira Service Management without Jira Software and is the whole price for Jira Service Management Data Center for for example 50 agents $17200?
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jira service management dropdown how to allow editing of jira deployment
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Good day, May I ask what are the possible reason why when I Open a report page it display error saying " Could not fetch results " . Please see attached picture for actual screen. Thank y...
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Hi there, I wonder if it is possible to also translate the front page title of the help center like we can translate various texts in portals (via Project settings -> Language support). I trie...
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Hello Guys, We try to get repository from GitLab but we unable to see the list of repositories as we have. but we have already authenticated the tool.
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Hello community. Can I ask for help? I try to made Regex pattern validation i short text field on my form. I am trying to get the following format: 16/01/2024 07:57 DD/MM/YYYY HH:MM (with ...
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We have a customer with multiple locations that have our asset installed. We would like the customer to identify the location of the issue when logging an incident in the customer portal. ...
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Based on this docs, its only set to Jira Server. https://confluence.atlassian.com/automation/automation-service-limits-993924705.html We want to set this param to jira cloud ou...
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HI\i Guys, Seeking assistance with setting up our Legal Team in JIRA from Fresh Service. I keep finding that when I setup a Service Management project, it links to the Customer Support Port...
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When I get an email notification from our system (that a new ticket was created via an email request) here is what it looks like... Please help An error was encountered whilst handling messa...
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Hi, Seeing if there is a way to group canned responses? For instance, I have 15 canned responses that all fall within the same type of category, is there a way I can group them into one...
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Hello, Can Jira Server be integrated into ServiceNow successfully? If so, what are the potential obstacles or issues that may be encountered? Additionally Once an integration of Jira Server into Ser...
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Hi, Probably a trivial question.... Other users cannot see the Queues option in the left panel of the project. Only 'Issues and filters' is visible to them. The queue I created has a tick mark on ...
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Is there any way to change the name displayed in the "Linked issue" field? I need to change it to "Opportunities" because Im using Jira Work Management to create a CRM and "Linked issue" is a little ...
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Hola, estoy entrando a organizar el tema de grupos en nuestro Jira Cloud, por lo que tengo un grupo de 5 usuarios llamado 'Aprobadores', pero en un flujo de trabajo cuando activo la aprobación e inte...
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I created a new Service requests that within it has a Forms, which was created to help when filling out, using Radio buttons and Checkboxes each one has a Field Key to identify them as well as a Disp...
332 views 3 0 Deleted user January 15, 2024 -
I created a new Service requests that within it has a Forms, which was created to help when filling out, using Radio buttons and Checkboxes each one has a Field Key to identify them as well as a Disp...
537 views 5 1 Deleted user January 15, 2024 -
All of my agents are not receiving new ticket notifications within their projects. I did have them applied as customers to other service projects, but was able to get rid of that on all 3 project boa...
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I would like to know if it is possible to create a custom field on OrganizationMembers table that contains the following fields: Organization_ID, Organization_Name, User_Name, Email, Is_Active etc. O...
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Hi, While trying to add a customer to a service management project, getting an error: 1 customer couldn't be added. xxxx@yyy.com (You don't have permission to invite customers to this...
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G'Day Fellow Atlassians I am experiencing an issue with a project that has been live for over a year but just started. I have two forms that are linked to this project; each form is at...
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Hi, I created automation for Jira Service Management and Jira Software, but I have one problem. This means that when a development team comments on an issue with the word "Do Klienta" in Jira Softwar...
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Hi guys, could you help me please? I have a project in Jira Service Management that has 5 employees and I want to create a report where I can see the number of tickets per employee, so I can see the...
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Hello All, Tomorrow I have a 1hr technical interview for a great company. I'm very nervous to say the least. My skill with Jira is more tactical that anything else. Let me see it and i can do it typ...
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We are trying to upgrade from Jira core version 9.4.14 to Jira core 9.12.0 on a Linux based operating system but it fails and Jira will not load after we try. Is this jump up to 9.12.0 a to big a st...
Atlassian Community Events
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| July 11, 2025 4:42 AM PDT | ||
| July 7, 2025 4:56 AM PDT |