Jira Service Management

We are looking to move to a new JSM project from our current one, this is in the same Jira tenant.  I am unable to find how you migrate the organisations to the new project in bulk. We have ove...

• cloud
• jira-service-management
• jira-service-management-cloud

Dear all after an update of Jira Software and Associated add-ons, especially Insight / Assets, we found a annoying bug. Indeed, after a crash, a lot of Assets objects have been re-created. So, I m...

• asset-management
• delete
• jira-service-desk-data-center
• jira-service-management
• jira-service-management-data-center

Need to configure a table on JSM End user portal which contains cascading values in the columns of table. 1) Need to configure a table on End-user portal. 2) Columns of the table should contain ca...

• cloud
• jira-service-management
• jira-service-management-cloud

Team   We have Jira link for creating ticket , can we change into barcode? So if user , scan the barcode , create a ticket . its that possible?

• jira-service-desk-data-center
• jira-service-management
• jira-service-management-data-center

As title mentioned, if the tickets been deleted, do there have any log/ history for it? and can we restore the deleted tickets?

• cloud
• jira-service-management
• jira-service-management-cloud

Need to make it mandatory

• cloud
• jira-service-management
• jira-service-management-cloud

Hi there everyone, One of our internal customers was messing around with CSTAT and decided to put in 1 star and 3 star ratings for someone they had a great experience with.  No idea why but hey...

• cloud
• jira-service-management
• jira-service-management-cloud

I have to make user disable for one product like JSM. I dont want to disable user at Org level or Site level for all products.

• cloud
• jira-cloud
• jira-service-management
• jira-service-management-cloud

Hello All I'm getting weird errors since the last outage .  See screenshot  The value 'Request Submitted' does not exist for the field 'status'. when I try to find the request submitted...

• cloud
• jira-service-management
• jira-service-management-cloud

I was looking at this page https://developer.atlassian.com/cloud/assets/rest/api-group-object/#api-object-create-post and having a working powershell script that populates on object in an objecttyp...

• cloud
• jira-service-management
• jira-service-management-cloud

I have some powershell that creates various objecttypes and attributes within a schema. One of the objecttypes has 4 different 'Select' attributes and 2 of those have 30 selections. After setting t...

• cloud
• jira-service-management
• jira-service-management-cloud

Is it possible to connect Jira service management  (data center) to bitbucket cloud? Or bitbucket data center ?

• bitbucket-cloud
• data-center
• jira-service-management
• jira-service-management-data-center

Hello, I own a process in which I use all the mentioned 3 tools and would like to have integration or connection between all of these tools. Thanks!

• cloud
• jira-service-management
• jira-service-management-cloud

Hello, I was wondering if there is any documentation regarding Jira workflows (status/transitions) best practices. Thanks, Drew

• cloud
• jira-service-management
• jira-service-management-cloud

We have 5 different internal service desks in our company. Each one services a different team with different requests, flows, issues etc. Employees have a hard time knowing which service desk to use...

• cloud
• jira-service-management
• jira-service-management-cloud

Hi,   my account was deactivated without any notice ,  I've changed my credit card details how can I get the account back on   my R&D is shutdown as we can't reach neither con...

• cloud
• confluence
• jira-service-management
• jira-service-management-cloud
• jira-software-cloud

si bien veo en la edicion de la plantilla la imagen en url linkeado al enviarse el mail de prueba la misma no carga   ver imagenes adjuntas   qué puede estar pasando?   ...

• cloud
• jira-service-management
• jira-service-management-cloud

Hi,   I'd like to update the status of a Jira Service Management (JSM) cloud issue whenever its corresponding ticket status in Jira Software cloud is updated. How to achieve this,...

• cloud
• jira-service-management
• jira-service-management-cloud

Please share the document for migration from server to cloud. Check list before migrating from server to cloud after migrating what are the common issues we face.   Thanks in Advance &...

• cloud
• jira-service-management-cloud

...avascript"> var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date(); (function(){ var s1=document.createElement("script"),s0=document.getElementsByTagName("script")[0]; s1.async=true; s1.src='https://e...

• cloud
• jira-service-management
• jira-service-management-cloud

Hello, I cannot seem to add a 'ReOpened' status to my projects' workflow.  I keep getting a message that it is already in use as an 'In Progress' status. I cannot locate the status among ...

• cloud
• jira-service-management
• jira-service-management-cloud

Hello, I would like to ask if it is possible to use the Change Management Workflow for Jira Service Management for the Data Center version above version 8.19. As I see here this app is unsuppo...

• data-center
• jira-service-management
• jira-service-management-data-center

I am trying to create a very simple automation - Ehen the status of a Jira Service management support ticket is change to "Waiting for Support" an 'Idea' type ticket should be created in my JIRA prod...

• cloud
• jira-service-management
• jira-service-management-cloud

Hi Jira Community, I am configuring a workflow in Jira, and I would like to implement a specific assignee change restriction. Specifically, I want users to be able to change the assignee during the ...

• data-center
• jira-service-management
• jira-service-management-data-center

这是一条测试内容

• data-center
• jira-service-management-data-center