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Community resources
Community resources
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Jira Service Management
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Need to replicate all devices in our Cloud to this plugins if that is possible? so we cant manually added devices in Jira. Thank you
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Hi there, I have successfully connected a slack request channel with JSM board. Now i can create a ticket from a slack post in that particular channel by simply using ticket emoji. My request type h...
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Hi, I may be looking at this all wrong, but I'm going to ask. We have Asset objects, that have multiple approvers, so for example a piece of software may be approved by Person A or Person B. In th...
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I can't connect the mail for jira but I what to edit or dele but , is not posible. I don't know
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Goodnight, I'm a Jira datacenter administrator and I would like to know if it is possible to add a pop-up only to the Jira Service Management home screen. Thanks!
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When a requestor is creating a ticket this is already done automatically by tracking their users accounts in jira service management users. How do I connect that user and tie it to an asset ...
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I have an automation rule (below) set up to clone a ticket one service desk project (A) to another service desk project (B). Along with the cloning, values in certain fields in the cloned ticket in p...
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Is there a API for Team Integration?
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Is there a way to setup an auto-response to let the requester know the ticket is either being handled, completed/closed out and the ability for requester to reply to auto response?
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Hello Everyone, Within the JSM workflow, are we able to link different request types into individual Kanban Boards? We have different types of requests such as Claims, Contract...
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hi, since 21 of October, noone of our notifications are being recived, no configurations have been touched before, i made sure all notifications are enabled, he following error apears at the registry...
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In JSM, when we convert a Request to a sub-task, the Request Type field in the sub-task is populated with that of the initial Request with red text and an erro...
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Dear team, I would like to know if JIRA service management has a plugin or add on feature which can be used to identify assets in our environment. We are planning to setup a CMDB in JI...
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In jira cloud behavior I have a requirement to read a file which is exist on one my onprem linux server. Can you help me with the code please.
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I have set a company email as an external email and the reply to email on a JSM. When I send an email to the external email I get: The following recipient(s) cannot be reached: &nbs...
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Hello, i need an automation (see Screenshot) for a customfield. This customfield should be filled when an issue is created with "Organization Details"
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While configuring SMTP in JIRA, I encountered a challenge on the login page settings. The instructions prompted me to enter values for “Continue with IDP” and the “Login Button Text,” but I wasn’t su...
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I'm using Jira Service Management for support departments in my company. ( Admin, Design, HR ) When I created projects for each department, I used templates provided by Jira. So, projects hav...
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Cuando se comparten tickets a otras áreas de la empresa, el informador y el agente si ven los usuarios que tienen el ticket o tarea compartida pero los usuarios a los que le comparten no les llega ni...
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Hello, I have a problem. A user can create a new account in JSM by themselves; they can do this on the portal using "Add new Customer." Could you please clarify how the "Add new Customer" feature wor...
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As the question implies 'Why do i have to have User Agent/Customer/User access admin roles to have all rights?' Why is it not enough for me to have just User access admin and Admin role under ...
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I want to get the custom fields in issue collector by using API
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The system tricked me into taking two trials, of which the premium one (it doesn't show before pressing the button) turns into $159, although the free one was enough for me, being at ...
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Can we integrate jira virtual agent with google drives without any addons
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Is it possible? Currently you can pull information like name or description from an issue to be included in the approval notification for that issue. Can you pull information from a form withi...
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Atlassian Community Events
| User | Count |
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| 27 | |
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| Subject | Author | Posted |
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| Thursday | ||
| July 29, 2025 5:22 PM PDT | ||
| July 29, 2025 10:24 AM PDT | ||
| July 24, 2025 12:26 PM PDT | ||
| June 18, 2025 4:57 PM PDT |