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Jira Service Management
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When I open my home screen Part of it on the right side are ads from Atlassian. How do I get rid of them so I can use the whole screen
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Hello Community, We currently use Jira Service Management along with Jira's built-in mail relay to send emails from our helpdesk address (helpdesk@companyname.com). However, we'd like to transition ...
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Hello I would like a Form where a section will appear when ANY selection has been made to a field. Let's say I have a field called "IT Service" and a section called "Description" where the Descr...
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Good day, I am new to Jira and trying to create reports, I need to create a report on the total KBAs created, updated or Retired for my Project. I don't appear to have any pre-defined reports and c...
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Is there a way to disable the "Grid has been changed" - Jira Ticket Updated Mail Message? Basically - we do not need this message - it anoying for the participants, as there is a huge Checklis...
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I had the 30day free version, but after i paid after trail all my tasks and staff member are gone i need my old account and its the same email : Johan_d@fenixfoodsworld.com
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Aslo how to set up in resolv.conf file. I want to TXT add for verification hot it is work
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So, I'm running Assets Discovery on a test VMware SLES server (same server as my test JSM DC), scan settings as per below: So basically, just scan 10 test VMs in the LAN so...
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Hello community I am QASIM ALOUDAT I want to ask about funding for my wors at Jira,and is my works is go to marketplace? Regard
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Hi Community, Introduction: New assets objects are to be created through automation. Each object has a unique whitelist ID. Before a new assets object can be created, the next free whiteli...
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Hello I am QASIM ALOUDAT If I have only phone haven't any other tools,can I continue and administrator the company? Regard
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I'm working with a user on setting up an automation to: When: first day of the month at 9AM Then: create an issue with a request type = 5S Audit Then: set "5s Zone = "random" (this is a drop...
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I'm trying to copy a workflow from one project to another. I do not see where to add the workflow once I 've copied it.
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Hello All, We are having an issue when a new customer submits a request type through our portal, he instantly gets an error stating he doesn't have permission to see that request. Atproject level ...
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I have a validator in a workflow to make sure a custom field is filled in before approval. However the validator nor the screen I have in place are working. Is this because the transition is from App...
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I have created a workflow in Slack, that once an emoji is triggered a Jira Service Management request form pops up to submit a ticket. The issue is that the following screen pops up asking the user t...
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Our organization is interested in creating a knowledge base in Confluence and we already have many articles in Simpplr but we need to know if Jira will be able to identify and provide KBs from both o...
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I have an internal IT request form that employees can submit from a JSM portal. After a user submits the request, all they can see are the comment updates and not the contents of the form they submit...
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Hello, my company has several atlassian orgs. I want to merge the orgs, and close the unnecessary orgs. Will exporting back up data from a source org and importing it into a target org overwrite the ...
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Is it possible to filter on a custom value in alert rules? I have a text value in an incoming email's subject for the environment, and I want to assign P1 Critical priority to only Production. It ap...
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Is some special handling required when porocessing dates in jira ? I'm trying to set the date with {{now.plusDays(issue.customfield_10317)}} - the date shows up in the field just fine, but when...
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I have a windows server 2019 standered edition. I have a service that is running on windows IIS. I have installed JEC on this service and set up an automation for whenever i get an alert is created...
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Hi Team, I have a question. Is it possible to implement a signature for the agents? The signature should be added automatically to the end of an answer via JIRA ticket. Thanks, Alby
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Hi For my service project, I have mad an atomated rule, that should take all requests from one of my portal groups (i have two) and direct them to a specific email address. So that all of the requ...
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Atlassian Community Events
| User | Count |
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| 29 | |
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| Subject | Author | Posted |
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| July 29, 2025 5:22 PM PDT | ||
| July 29, 2025 10:24 AM PDT | ||
| July 24, 2025 12:26 PM PDT | ||
| June 18, 2025 4:57 PM PDT | ||
| May 29, 2025 11:41 AM PDT |