Community resources
Community resources
Community resources
Jira Service Management
-
One item we have with our current alerting system is the ability to create an alert in the alerting product by selecting a configured service from within an incident ticket. I'm not seeing that...
-
In `https://*.app.opsgenie.com/settings/users/roles` there should be a link to the documentation page for roles: https://support.atlassian.com/opsgenie/docs/learn-user-roles-and-permissions/ Bonus s...
- Question
- opsgenie
-
Good day all, One of my support staff picked up an issue where once a call has been re-opened and assigned back to the same agent, it does not reflect in their "assigned to me " calls ...
-
Hello, I accidentally removed task from my canban board in one of my projects. Is there a way to restore it on my own?
-
Jira Service Management CLOUD: (1) Our company is managing assets for different companies. So we created an object schema for each company which stores the assets, the locations, busines services, e...
-
Hello together, i have 2 custom issue fields of type insight pointing to the same object. let s say - Accountable (customfield_1) - Responsible (customfield_2) Both are same: Object ...
-
Hey all, Might be a bit of an odd question but maybe someone has tried this before and can suggest something :) I've currently written out a process for a specific issuetype and also made a diagr...
-
How to create a report or dashboard for Open and Closed count for each Assignee. I am trying to create a report or dashboard like below. Tech 1 - 20 Open 30 Closed Tech 2 - 40 Open 50 Closed But ...
-
Dear colleagues, Do you know how can I use Outlook to Jira connectors, as they are greyed out into Outlook? I am looking to connect Outlook with Jira automatically and also Jira Boards. &nb...
- Question
- jira-service-desk
- jira-service-management
-
if you want to Link Created issue to an old issue through text follow these steps
- Question
- automation
- cloud
- issue
- issue-link
- jira
- +4 more tags...
-
I am calling at GET /rest/api/3/project/{projectIdOrKey} this endpoint. I am not getting insight object in response. I am also passing expand as insight but still its not working . https:...
-
The customer creates a ticket. Receives an email with a link to view the ticket. Is that also possible without having to register? Thanks for answer. Alexadner
-
Hi All, Our team is trying to set-up a Global automation rules as follows, we already got 2 projects, project A is a jira service management project while project B is a jira project. When ...
-
i am facing jira issue while trying to login jira dashboard. error message is Sorry, we had some technical problems during your last operation. Technical details Log's referral number: b3f1...
-
Hello, In Insight, in the attributes configuration there is an option that says hidden. I was hopping this option hid the attribute from view. But it does not. Does anyone know how it works or has g...
-
Hi, In JSM Cloud, you can create a Knowledge Base article in a Confluence space directly from a Jira ticket. You can select a space and a template. I created a template myself in the space but I can...
-
Hi, We are investigating a report/KPI feature, that can tell us how often our support department have nothing to do. Is it possible to track how often there isn´t any tickets waiting for support dur...
-
Hey guys, I want to have default value for "Detected By" field which is a user picker field and this field is configured to show the users which are added to the project roles. now I wanted to set a...
-
Hi, Can some will help me out with 2 level of approvals withe the workflow. Ticket Submitted Approver assigned by Jira based on System/Environment/Access Level requested Notification sen...
-
Hi, Anyone try the insight discovery? not able to find the linux version in marketplace. How efficient and safety the scanning tools. Thank you. https://marketplace.a...
-
16 February 2023: Thanks for your interest in helping us shape and improve Jira Service Management. There's a new Update on Jira Service Management customer feedback – February 2023 now ...
-
Hi Atlassian hope you well... I have some question about toolbar on description field for portal ticket. For Description field right now we use Description[Wiki Style Renderer] Is th...
-
JIRA has a limit of 20 gadgets per dashboard, but we want a homepage where all other dashboards are linked into it with like a preview of that dashboard. Is there a way how to do it? Please help...&n...
- Question
- jira-service-desk
- jira-service-management
-
Good Afternoon All, We have had a bit of staff movement in my department so I need assistance in finding where this is configured. I need to remove an email address and add an new one. I've loo...
-
Cant update to OAuth 2.0 Intergration. The "Test Connection" keeps failing. I am 100% certain I'm entered the Client ID, Client Secret, and Redirect URL correctly. Followed basicly these instruction...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 23 | |
| 8 | |
| 4 | |
| 4 | |
| 4 | |
| 4 |
| Subject | Author | Posted |
|---|---|---|
| October 27, 2025 8:46 PM PDT | ||
| September 9, 2025 11:40 AM PDT | ||
| July 29, 2025 5:22 PM PDT | ||
| July 29, 2025 10:24 AM PDT | ||
| July 24, 2025 12:26 PM PDT |