Community resources
Community resources
Community resources
Jira Service Management
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Since Jira Software 9.0 with the introduction of the "view status menu" if you don't have permissions to transition the issue (for example if it's waiting for approval from someone else) you cannot s...
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Hi, I want to Create a user and need to provide the Username and Password. Hence if the same user will login with the same credentials user needs to redirect to the Portal page. If possible please...
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Hey guys! Im kind of new to the Jira support platform and have been brainstorming about whats the best way to create a rule in which per affected service a seperate subtask is made. Currently ...
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Hi Altassian Community, I'm researching options to migrate a JSM project from one cloud instance to another cloud instance and could really use your support. There is plenty information abo...
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Dear Community, I have more than 200 requests, but if I want to export CSV (All Requests) I can export only 50 issues once. Please, help me to fix it !!! Best Regards, Mariam
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My case is: - I create 2 scrum boards (different filter) - I create Cross-Team velocity chart + add 2 boards current: It sum story point o...
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Hi, In my JSM i have 3 projects and Project A, Project B, Project C. I want to take a back up of Project B. which means that i want to take only project B which has all the custom fields and workf...
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Hi, How to create a user with Credentials and the same user has only Portal access. User does have only portal access. if the user will login with valid credentials. Thanks,
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Hi, im as Jira Administrator, how if user/customer klik User & Accounts (see the picture) the ticket automation to create 3 subtask and assign automate too PIC i choose
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Hi, How to create a user in Jira and need to provide the User name and password to that user so that he will login as a End user. and once user will login with user name and password then the user ...
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Hi, I want to handle End user Portal if any user is going to login as End user then user will have portal. For example if i am login in Jira then i have the access for both the pages which is Porta...
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Hi, How the back up manager is going to work in Jira?
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Hi, How to manage two instances in one instance in JSM like i have only one Prod Instance and their i want to create 2 Projects one should be Dev and and should be Prod. for Example: 1. Service De...
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Hi! I was looking at this documentation https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-issueidorkey-get for the Jira API and was trying to fi...
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Starting this week (15 November 2022, release tracks to follow) we are excited to announce an important update to the way that internal customers (such as employees as customers) are created in Jira ...
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My case is: - Developer implement task jira, it was assigned by a developer - After that the jira is tested by Tester and the assignee is changed to tester name (I created a custom field to s...
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Good evening I have a question, I am doing an automation where when the time is indicated in a date and time selector field, it is automatically assigned to the person who was not previously assigned...
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Hi there, Our company attlassian account has loads of users, but we only have 3 users in Jira Service Management. How do we know that Jira Service Management Applications are only going to cha...
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Hi all, I recently converted a team's service project from team-managed to company-managed, and they're trying to set up a Jira-Lacework unidirectional integration like they had with the former. We...
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Sample format below Phases Resolved % Open % Target Dates Epic-Parent 1 Phase0 DD-MM-YYYY Phase 1 DD-MM-YYYY Phase 2 ...
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Hello, I created a Request Type form and embedded a form within it However, when setting up the Chat slack integration with Halp, only the fields from the Request form show, but not the fields ...
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Hello All! I'm looking to see if it's possible to bulk upload "Services objects" to the "Services" object schema in JSM Insight (now called Assets). The reason I want to be able to bulk upload...
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I have created a business project that requires an incoming mail server. I can see this can be set up to come from my own email address however i need it to come from a shared mailbox. Is this possib...
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I know in Change calendar an issue appears when I fill these fields: Planned start date Planned end date Actual start date Actual end date But I need the issue appears in the calendar when it's ...
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...ist of properties: jira.permission.link.denied jira.permission.comment.denied jira.permission.edit.denied jira.permission.modifyreporter true jira.permission.work.denied jira.permission.editable...
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Atlassian Community Events
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| 36 | |
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| 7 hours ago | ||
| yesterday | ||
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| July 24, 2025 12:26 PM PDT |