When you create a Service in a Service Management project you get a standard set of fields (Name, Tier, Owner, Approvers, Responders, Stakeholders, Repo and Description) Is it possible to create add...
Hi, Our Jira is setup to be in French but the "Atlassian email verification" and "New login activity on your Atlassian account" are in english ... it's a problem for us. We login using our Microsoft...
Querida Comunidad, Juntos con saludarlos quisiera realizar una pregunta logica referente a los campos personalizados de seleccion multiple ya que dentro de uno de la operacion me pidio que este se p...
Can anyone guide me on using an aql query to get a list of asset objects? right now i am trying this: /v1/aql/objects?objectSchemaId=5&objectTypeId=15 however it does not narrow down the ret...
Hello, I'm vetting this add-on "Awesome Custom Fields Jira" - has anyone else used it and if so, what is your feedback? I would like to use it on my production instance because I like t...
We use JSM Data Center on-prem, and we're using JEMH as our mail handler (because we needed to process incoming emails from a drop a folder). We have 4 separate projects set up in JSM for basic...
We are using one Project and then use Queues by Organization. Customers are added via external email address and restricted to their own Organization, of course. One client wants to restrict the abil...
Hi all, as you can see in the following image if i create a new attribute ( red arrow, called asset ID) i can't find it in the search form (blue arrow) even if it is present (35.544). anyone ...
Hi All Hope your well. Is or has anyone used/using AssetIT for Jira. If so do i have to load assetss manually or will it scan my network for discovery? Thanks in advance. Neil
hi all, how can sync AD on prem users witha new insight schema ?
Hi, We have JSM and JS, and sometimes agents need help to solution an incidente, we need to worklog jira software user in incidentes Is possible? Thanks
I have been looking the connect documentation and I can't find a way to add a jql function to the advanced search bar in jira. Is there some kind of module that can be added in the atlassian-connect...
Hi Community, Is it possible for a Customer to @mention another customer in his/her ticket where the ticket was not shared with that customer? For example. Customer A want to mention Customer...
I am trying to establish SSO between Jira and Azure AD. Before purchasing the app: "mO Jira OAuth SSO, Jira OpenID Connect SSO, Jira OIDC SSO", I just want to confirm that is this app pricing has som...
Hi, Can some one will help on Jira portal i don't want to see the users for "Customize" option in portal. Please find the attached screenshot for your reference.
Hi, 1. I want to create a Separate ITSM Projects for DEV, TEST, PROD Instance so that if i change anything in Dev it will not effect in the TEST and PROD instance. For example if I have 2 Instances...
Hello, we are missing a bug description in clients view of SD. It desappeared few days ago, it used to be there (like it is quite necessary to have it, to know what is the bug about :-) ). Do someo...
Hello team! We're different polices which we're receiving alerts from AWS cloudwatch service. Those policies are getting information from AWS cloudwatch and Opsgenie creating ...
Dear Admin, I would like to create an automation rule that, when a version is released, will send a Slack message with the version name and a list of the related issue. I query with: ...
Hi Community, I am trying to get a specific object (the Name of an object) using the LookupObjects function. The information, which object (number of the entry in the LookUpList) I need is in a Cust...
Hi, Can i customize the fields in the Jira page. I want to remove this fields from the Jira please find the below screenshot for the same.
Hi, when our customer's send to us e-mail in Support, we get request in JIRA ("Unassigned issues"). But now JIRA don't registration our customer's email. Some details: 1. we don't see a...
Hello all, I would like to hide existing tickets in the customer portal. I used to be able to change the request type to "no request type" afterwards, but now unfortunately this only works for new t...
The status is getting changed from running to not found insight jira after discoverey
Hi People, how to achieve User Properties through script runner? under user properties, we have several values like employee First Name Company etc. PFA Thanks.
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