Community resources
Community resources
Community resources
Jira Service Management
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Currently I have customer notifications set for everything (create, edit, resolve reopen etc) and of course some people say they are too many email notifications. Is there a way for individual ...
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Whenever I mention my clients name or use their acronym in my email outside of Jira somehow it generates a service request. I'm guessing I mistakenly linked something to my email that creates the tic...
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How do I Create a Helpdesk System With Slacks New Workflow System. It always seems to error out when I try running.
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I would like the comments, activity, details to be in ascending order. I do not like the oldest being on the bottom of the user's screen.
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Tenho um projeto que preciso de permissão para terminar de editar e conceder acesso ao cliente para usar o portal, mas a pessoa que poderia me dar permissão para fazer isso não está mais na empresa. ...
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Hi Team, Does anyone have configure there Jira instance to provide the access to the Jira project where partners or ISV can able to create and access the issues they created but does not able to ac...
- Question
- jira
- jira-server
- jira-service-desk
- server
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...nd from the product pick lists I chose the products our Company uses. I selected Jira Service Management from the pick list. Jira Service Management does not appear in my public Community A...
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Hello! I am currently trying to retrieve a schedule timeline from the API and I'm facing a weird issue where I end up getting a period in the schedule with a user whose name is not present in ...
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Hi, I need to find out who and when cancelled a subscription to a specific app in Jira cloud. Is there a way to get, for example, log with this information? Thank you. Martin.
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When I try to logout from the Portal, I get this message.
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Hi, The Customer Requests View in the portal contains Columns that I would like to eliminate or change. I originally put them there but cannot remove them anymore. I am the admin and followed this ...
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We are planning to use Jira Work Management to plan and manage our projects. We also plan to use ActivityTime;ine to manage our resource capacity etc., and are investigating the ProjectWor...
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Hi, I've created various queues on a project based on request type and status, which work fine to show agents the various open tickets coming in. However, what I would also like is an "All requests" ...
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Hello Everyone, Does anyone here have any prior expertise with migrating the notifications of the JEMH Server/Data Center to JEMH Cloud as there are certain limitations with JEMH cloud. Would s...
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Hello all, Recently we have had a few occasions where some of our users who we know have previously raised queries through Jira are being told that they no longer have an account set up. However, w...
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Hi, How can i create a QR code to navigate to my project and make it click the "create" button. for the JIRA mobile app. I want the user to only have to fill in the fields in the "create" for...
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Hello - we are unable to make work the bidirectional integration between jira and opsgenie. We succeed in creating jira ticket from an alert in opsgenie + opsgenie alert is acknowledge if jira statu...
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Hi, I am new to automation and I am trying to find a way to send different emails using just one automation based on a JQL output. I have a JQL issue lookup that looks something like this: (projec...
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Give me any way to find a automation for this issue. Since this is used as a test purpose, Will be applying the automation in organization live set up. Please provide a best solution for thi...
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So we are looking into integrating JSM with an in-house third party application. However we haven't done such integrations before and don't know where to start. Are there any good starting points in ...
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I have more than 2000 assets in my object schema, which includes many duplicate assets. I am trying removing them manually one by one as well as through the bulk Delete method using the Delete butto...
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I have one closed issue where the comments tab is not shown. Other closed issues of the same time raised on the same day have the comments tab showing
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I have JSM Cloud integrated with Opsgenie. When I add a note to an issue in JSM, it adds a note to the associated Alert. However, it seems to ignore my Opsgenie notification settings (which say email...
- Question
- opsgenie
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I created a few custom fields in the Organizations of my specific project but these fields cannot be found when I looked into the database using CDATA or DeVart Jira SM drivers. Is this because...
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