Community resources
Community resources
Community resources
Jira Service Management
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how can I create an automatic ticket in Jira for the mails I receive?
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Trying to be creating Custome field button, when user click on the pay now button it will redirect to the payment gateway. How to achieve this.
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I'm wondering if anyone can provide any support with a client who is unable to log in to access a service desk. No issues have occurred with their access prior to this - the client advised that they...
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We are trying to add 'Resolution' field to the 'Hidden when empty fields' section in the 'Issue View' of a Service request form. We can drag the field across from the side bar and get the 'Form...
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Do we have any alternative plugin for Halp (which is now Atlassian Assist) Assist is only available for JSM projects
- Question
- cloud
- jira-service-management-cloud
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In our organization, we are currently facing an issue with archiving projects in JIRA, the widely used project management and issue tracking system. The problem revolves around the inability to effec...
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Hi community! We are trying to implement Customer Success Management Center. It is a place where clients can create and assign requests. Please allow me a question: We would like to have the flo...
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Team, I'd like to understand the difference between webhook and application links and how different it is from each other. We have a requirement where if one Jira instance creates/updates an issue,...
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Hi, I am writing a python script and need to find the field "everBreached", but I can't see it anywhere. The query project = TEST AND 'Time to first response' < 0 Brings back t...
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Hi All, I\d appreciate help figuring out how to set it up. I am trying to set up an email notification ( in automations) which will be showing information for specific fields for e...
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I recently received a email from this address. noreply+871784de97e369c3f6382b8235cf3973b059eb6ab60063fc32a658e0@am.atlassian.com is it legitimate??
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Hey guys, So what I would like to achieve is to have a Slack channel hyperlinked in automation message sent to another Slack channel. In general the message should look like: ...
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Dear Sir/Madam Does Jira has schedule report function?
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Hey all, recently I had to import a Cloud Backup into my Jira Service Management Cloud instance. Everything worked fine and I have all my issues and attachments. Only problem is the...
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Is there an easy way to generate a report or a list of all our customer organizations in Jira Service Management? I'm not picky about the format, I just need a list of them all the organization name...
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I need to be able to audit our team's Email Integrations that we have configured in OpsGenie because I need to be able to audit them and confirm my critical jobs, identified in specific CREATE and IG...
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Hello I need to give acces to one collaborator to review detailed info of all issues of a project, but I need to limit to read-only the actions this person coluld do in that project. How could I do...
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Good night guys. Please, I created an automation to send a warning email about tickets that have been without interaction for more than 2 days, based on the creation date. Is there any way for auto...
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Are there any resources displaying an example asset audit? I'm interesting in seeing the scan feature work in real time to inventory assets.
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We want to have a project roadmap for the IT team that will allow us to share our IT roadmap, where we are on the roadmap, and have it so anyone in the company to view it. Something similar to this, ...
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I am able to import pre-existing barcodes and still use the search feature or will I have to re-tag all my assets with a Jira QR code?
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Using our current workflow, I want to track electronically WIP on our manufacturing floor. What Jira template is best for doing this so anyone with access can see at any given time where a particular...
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How do I get the payment link for a driver who paid a commission that is yet to reflect in his balance? The link to Confluence is quite confusing and I'm new here, please.
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I tried this API to get the status transition of the issue https://{{domain}}.atlassian.net//rest/servicedeskapi/request/{{issueId}}/status But I got 403 error code.
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