Community resources
Community resources
Community resources
Jira Service Management
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When the Jira Service Management Pricing and Packaging changes come into effect (October 24), what will happen to any existing incident / problem / change tickets if we remain on standard pricing ? ...
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The image below is what happens when I export these 2 columns which are time until SLA breach. (e.g. 0:29 means 29 minutes until SLA breach for response same applied to SLA for resolution). However,...
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Hello Team, One of my requestors does not have JIRA access to submit the ticket to CMLO. Hence we advised her to create an account in JIRA and then she submitted a request via JIRA - CMLO...
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Atlassian have recently announced that effective October 16, 2024 PT, advanced incident, problem, and change management features will only be available on Jira Service Management Cloud...
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I want to create automation for gathering a summary report which has the changes made in the last 24
I can able to get all changes made in the issue in a separate rule. And all comments made in a separate rule. Now, I want this to happen in a single rule. Suggest me how to achieve this automation. ...
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Hi everyone, I'm working on a Jira Service Management automation that can streamline our incident management process. We're trying to create an automation that will automatically post comments made ...
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We would like to build a platform to capture, auto-create, and manage issues with notification/ alerts. Could you please recommend which products are suitable and kindly provide a quotation. Thank yo...
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If we set up email integration, will the one sending the email require a license? My understanding is the sender will NOT need a license, and only those in the call tree will actually NEED the licens...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi all greetings! is there any way find out who started the new sprint with out close current? Thanks, Siva G
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i have a url for JSM that ends in 7 (https://cosmiccore.atlassian.net/servicedesk/customer/portal/7), is it possible to change to end in 1?
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Hi there, You can read on all the documentation that you can scan the network and if needed you can run a Windows agent to scan the device. But what if you don‘t have a „network“ because all ...
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The dataset includes performance monitoring information such as availability, downtime, and security.
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Hi, I'm using SQL connector app (by AlphaServ) to unload few Jira tables into local db, and can not figure out why I'm missing some fresh updates in main tables (let say Issues). Issues is just a n...
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The Atlassian Community is open to the public Content posted here can appear in search engines. Plea
The Atlassian Community is a public forum, and any content shared here can be indexed by search engines. As such, it's important to avoid posting sensitive or personally identifiable ...
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Hi, I have a linked and cloned issue in a Separate Project that I want to Transition when the parent issue Transitions. MC7-19 is the parent, MDS-25 is a cloned copy I am usi...
518 views 10 0 Deleted user September 28, 2024 -
Hello Does anyone know how to turn on Jira management's Project Organizations and Customers options on a user's account?
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Hello, Does anyone have a list of the ~30 connectors that come with Data Manager? Thanks, Scot
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Hello everyone, I have a bit a complex situation and I am wondering if what I want to automate is actually doable given the current functionality in the JSM Cloud. Upfront, I am also willing to u...
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We want the assignee for a change to be added in CC when an email goes out for approval on that change TO an approver. Currently when i go to edit the approval email template, i see only option TO, ...
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Hello Atlassian Community, I am currently working on setting up Bitbucket Pipelines for a Flutter project. I have some experience with CI/CD but am relatively new to configuring pipelines for Flutte...
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Greetings, dear community! I want to share a use case that has been causing me quite a bit of frustration and about which I haven’t found clear information or any discussions. I’m configuring the V...
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I am trying to write a tool to inventory our opsgenie monitoring deployments. the integration Ids obtained by ` curl -X GET 'https://api.opsgenie.com/v2/integrations'` call do not include the ...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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A user in my organization is experiencing an issue where, when they raise a ticket, it sometimes displays their name in some tickets as a reporter and sometimes it shows their email address instead. ...
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How to import bulk defects into Jira ??
1,114 views 4 0 Deleted user September 27, 2024 -
When I try to delete an organization, I get a message that says it cannot be deleted because there are still products in the organization. So I deleted each product from the organization, but...
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| Subject | Author | Posted |
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