Community resources
Community resources
Community resources
Jira Service Management
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Hi Team, Is it possible for any user part or Jira software to access the JSM tkts at least view only access. I follow below suggestion from the link mentioned here but its not working &n...
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I'm getting the below notification whenever I try to invite a new teammate to my project. For context, this is a personal project/hobby that me and my friend decided to use JIRA for in order to stay ...
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Hi Atlassian Community, I’m wondering if it’s possible to connect Atlassian AI Answers with Notion instead of Confluence. We’ve already built a comprehensive knowledge base on Notion and would prefe...
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Hello, I have set up my project to request the satisfaction survey, but it is not reaching the customers. What could be missing? Regards
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On the organizations page the following is Quoted: Add context for your organizations You can now add custom detail fields to your organization profiles and use this information in the issue...
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Hi all, When I'm trying to export issues in the same way I did it weeks ago, started failing last week when I'm trying to export again. I tried in different browsers (Chrome and Edge) and in Private...
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Hi, I defined a simple rule that every week send an email with the list of the open Issues to the Assignee. The List is filtered for a determinated Project. Actually we have 12 assignee to open is...
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Hi Its possible to remove all emails of my domain @sbb-gruppe.de from suppression list? Users are not receiving email notifications! Thanks
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See screen shot.
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Hi All I'm starting to hit the 5000 automation limit. The main culprit is an automation I setup to solve an issue in Jira. When a ticket is created, if the "Organization" field is bla...
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Hello everyone, I have a question regarding the license. We're working with the free plan rn (10 Users) and we're expecting expansion in the team and 5 more will join. So in total we will be 15. Wi...
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I want to implement a SLA "Time to approval" and SLAs measure the time that an issue remains in status A before moving to status B, C or D. Unfortunately, I can't find a way of just measuring from un...
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We are trying to enable sprints in a company owned project, but unable to find the option Backlog on the left hand menu. Not sure what are we missing. Any help please?
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We are trying to create an automation for off boarding that will email 3rd parties asking for accounts to be disabled/deleted etc when a user leaves. Everything works and goes out to the cor...
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Is there a rule I can write that can email me when certain automations are not enabled at a certain time? For example, if X automation is turned off at 3:30 PM on Mondays, send me an email to ...
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We are using Atlassian Guard for the source for Customers (this is populated in turn by Okta). We have added some fields to Customer Detail, which we need to populate, which can be sourced from Okta...
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Hi
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Hi All, Is there a way to edit the below message which pops up when a unregistered user tries to sign up in help center portal. We could not give access.Use another email and try again. &nbs...
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I have an SLA in due date centric format and I want when the SLA was calculated then the same data should be copied in other customized filed which is date and time picker format.
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I have changed the reply address to my company email but the end users are still recieving emails directly from the jira email address nit my company one
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I followed the steps to migrate my Opsgenie instance to my Jira Service Management instance. The information of previous alerts, responder teams, rotations, etc was successfully migrated. But the In...
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Hello, as a beginner with JIRA, I'm exploring automation. I created a Jira form from a blank template and linked it to a request type, which creates a ticket once the form is submitted via the porta...
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I am unable to delete one of our customer. Kindly help me to delete the same.
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Alert management was not changed to Japanese even though the language was set to Japanese from the Atlassian account. Is it possible to change the language of Alert Management to Japanese? If so,...
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I am trying to add members to a team using the following API: https://developer.atlassian.com/platform/teams/rest/v1/api-group-teams-members-public-api/#api-gateway-api-public-teams-v1-org-or...
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