Community resources
Community resources
Community resources
Jira Service Management
-
How can I add multiple agents while creating a CSAT report?
- Question
- cloud
- jira-service-desk
-
Hi! Bug issues in Jira Software and Jira Service Desk can stay in sync if they share custom fields and screens. Could you help me in this process? How I can do it?
-
Hi! We have Jira Service desk and Jira Software. When I create project link in Jira SD and select application Jira Software I get a message: Authorize Jira to access jira Most links require certa...
-
What are the minor bugs fixed between Jira Service Desk version 4.5.1 and 4.10.0? Will there be any impact on my applications or plugins if I upgrade from 4.5.1 to 4.10.0?
-
What are the minor bugs fixed between Jira Service Desk version 4.5.1 and 4.10.0? Will there be any impact on my applications or plugins if I upgrade from 4.5.1 to 4.10.0?
-
Hello everyone, I'm trying to create a database that stores, manages, and tracks all employee data using Jira Insight and I'm looking for best practices and your suggestions. There are details...
-
This plug-in is in JWB format and cannot be installed
-
How to add custom fields on the 'Raise a ticket' default form in the Customer Portal? Is there a way to do that? For instance, I added 3-4 custom fields, which they can bee seen to the Jira Agents,...
- Question
- cloud
- jira-service-desk
-
We have been asked to start using "work orders" the idea is that the work order would cover the material used in an install and the tools used. The request is as vague as it sounds, but I understand ...
- Question
- cloud
- jira-service-desk
-
After upgrading to build 4.10.0 email notifications are no longer working
- Question
- jira-service-desk
-
one assignee complains can get ticket auto assign
- Question
- cloud
- jira-service-desk
-
Some assignee cant get email when issue assigned to them
- Question
- cloud
- jira-service-desk
-
how generate daily tickets report with sla matrix for each ticket
- Question
- cloud
- jira-service-desk
-
Can I use a G Suite user alias for the custom email? I have an account, I am the G Suite admin, and I have an email alias for my account, support@mydomain.com. Can I login with that alias to Service ...
- Question
- cloud
- jira-service-desk
-
Hi, I am trying to import (CSV file) some of the Jira Project Issues that has attachment. Some of those issues has attachments with them which are not getting imported successfully. Its failing with...
- Question
- cloud
- jira-service-desk
-
I'm working on a change approval workflow that goes through the following steps: * planning * Manager Approval * Change Board Approval * Implementation * Completed / Canceled The ...
- Question
- cloud
- jira-service-desk
-
I am having a real struggle trying to find what smart value I need to use to display the user/author whatever it is that changed the status (transitioned). The premise is I have it sending a message...
- Question
- cloud
- jira-service-desk
-
I have Jira Service desk integrated with Opsgenie. I have an automation rule that when a request type = support and priority = highest is created in JSD, it creates an alert in Opsgenie. ...
-
Is it possible to add a participant in a ticket who doesn't have Jira account?
- Question
- cloud
- jira-service-desk
-
I'm new to workflows, I need to add some transition validators to ensure the members of my project are filling out Client Code / Product, etc. (these are custom fields created for the project)  ...
- Question
- cloud
- jira-service-desk
- transition
- validator
- workflow
-
I have setup a workflow that includes a screen during a transition to prompt uploading of documentation and other various data selections we need to track but none of this information is being added ...
- Question
- cloud
- jira-service-desk
-
1- On service desk, under Customers, when i drag my mouse on a customer, it shows basic profile details and A button says "View Profile" (a). Once i click View Profile button, an error page with "Loo...
- Question
- cloud
- jira-service-desk
-
Yesterday I added all of my customers to my one organization, about 470 email addresses. This morning I received a notification that I had exceeded the amount of customer additions for your version a...
- Question
- cloud
- jira-service-desk
-
Is there a possibility to limit the number of requests for a user for a given period?
- Question
- cloud
- jira-service-desk
-
if we changed the assignee who will responsible for ticket breach the first assignee or the last
- Question
- cloud
- jira-service-desk
Related collections
Atlassian Community Events
| Subject | Author | Posted |
|---|---|---|
| an hour ago | ||
| 4 hours ago | ||
| February 11, 2025 3:50 PM PST | ||
| February 10, 2025 9:06 AM PST | ||
| February 10, 2025 5:31 AM PST |