Customer notification customization

[Iuliana Dinu]

Hello,

I would like to add 2 extra links into the email notification for the customer:

- View my requests

- Submit new request

I added this:

<div class="custom-center-footer" style="font-color:#000; padding:1px 5px; background-color: #94CF4F; border: 1px solid;">
<p class=""> Centero |

<a href="https://centero.atlassian.net/servicedesk/customer/portals" >Submit new request </a> |

<a href="https://centerotech.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&status=open" > View my requests</a>

</p>
</div>

The second link is working as expected, but the first one is working only if the second one is not present.

I have also tried to use ${ link} but there is even worst behavior (404 error).

Should I call any Jira class?

I don't know what I am doing wrong. Any suggestion could help.

Thank you,

Iuliana

[Alex Koxaras -Relational-]

Hi @Iuliana Dinu 

What do you mean it's not working? What error are you getting?