Community resources
Community resources
Community resources
Jira Service Management
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Hello, I developed an external app to setup the schema and mapping for an import based on this documentation: https://developer.atlassian.com/cloud/insight/imports/schema-and-mapping/&nbs...
722 views 1 0 Deleted user June 18, 2022 -
Hi all The new plugin development version baffles me It was be easier early I can't specify components and their imports in atlassian-plugin.xml - and must use annotations. OK I create a class ...
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Hi, I want to search based on organizations I want to use a wild card, for example, I have 20 organizations with these samples: x-class-a y-class-a z-class-a I want to search like this: o...
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I am looking to use the API to download ticket data for reporting purposes. However, I would prefer to not download everything every time. Instead, I would like to only download any tickets that were...
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Im using Automator on mac to create a simple "Big Red Button" that employees can run, It asks for their name ($1), their location ($2) and their issue ($3). I have it set up to pass these argum...
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...bject to true, and if it's set to anything else, I want it to be set to false. Is there a way to do this? Possibly with a regular expression? I've tried using this simple regex: manifest But that r...
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I'm looking for a log in that allows a user to view without the need for a monthly license at a fee.
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We are building an web app which itself has authentication and we want to use the same authentication for our customers (service desk external customers) for the customer Portal of service management...
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My project is in a company-managed environment. We are looking to set up some custom statuses that are only relevant to my project, not every project in my company. Is there a way to do this?
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Suppose a user gets an alert because he is part of a team alerted but he cannot resolve the issue-- is there anyway to forward an existing alert to another team, or would a new alert need generated?
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There is a specific email request that keeps getting rejected by the SD Bulk filter, the detail column describes them as bulk email even though the highest no of emails sent by that account in one go...
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Hi, I was wondering what kind of permission does Insight Discovery tool needs in order to scan each and every assets in the network?
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Hello dear community. I have a question. 1. I need a ticket to be created automatically at a certain time of day, I have already done that with an automation. 2. Once the ticket has been created, ...
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I have a Custom Field Text Field (multi-line) (lets call it A) which contains text and some smart value. Then I have another Custom Field Text Field (multi-line) (lets call it B) which contains...
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Hey! I have 2 main projects: X, Y Also I have 3 projects: A, B, C And I have a group of users: Group So I can create a ticket in X/Y project and Escalate it to HR for example. Whe...
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Hi, Can you please help I need a reporting system for our locally hosted opennms enviroment i want when nodes report faults to give a notification via jira and in turn jira reports to us. &...
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When i type @User it is not working anymore, no list of users is brought up, it doesnt change to highlighted and no alert is sent. Simply users normal text, can you advise? Thank you
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Hi, I am using Power Automate to create a new issue in Jira, this is working perfectly and selecting an issue type of Service Request however I cannot figure out how to automatically s...
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Hi all! We are facing an unexpected error in Insight. In the search for object section, normally you should be able to insert a text and find all object that contain that text. But in our Jira we ...
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Hi, we have had multiple verified email domains but overnight, 2 of them changed their status to 'unverified' The DNS Records didn't change and are still there. How come they are unverified now? T...
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Hi! I've been trying to rack my brain around this but don't seem to be able to find a solution. I'm trying to use the Insight REST API (https://insight-javadoc.riada.io/insight-javadoc-8.6/insigh...
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How does it serve my form? How does it reflect in other places?
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Now that JSM has the ability to create forms, for requests. Can that form be included in the email's that are sent for approval? Either in html of the email, or as an attachment? Looki...
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Random comments on my tasks from other people are turning up as blank. If I refresh the page then I can see the comment for a second before it goes blank again. Has anyone else experienced t...
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| Subject | Author | Posted |
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