Community resources
Community resources
- Community
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- Jira Service Management
- Articles
Jira Service Management
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This is a Forms for Jira Service Management Use Case. We’re publishing a series of these use cases here on Community to share how teams are using Forms to deliver high velocity service. Click here to...
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Hi everyone! Are you interested in helping Atlassian University improve their content by beta testing their newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our ne...
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Greetings, friends, Chances are if you’ve been spending some time in the online Community, you’ve noticed some members with the lozenge “Community Leader” next to their names. These folks are not m...
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Hi Everyone, In this video tutorial we showcase how you can build a Jira Service Desk using Forms. You will be able to build a full end to end Jira Service Desk with the help of pre-built Jira Templ...
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Looking for the latest product news for all things Operations and Incident Management from Atlassian? At Team '24 we announced a streamlined incident UI is now available in Jira Service Management Cl...
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Jira Service Management のフォーム 機能では、入力いただいた内容を PDF または XLSX の形式でダウンロードすることができます。 しかしながら、現在のところ PDF ダウンロードにおいて日本語などのマルチバイト文字がサポートされておりません。そのため、ダウンロードした PDF にて日本語が表示されない (### に置き換わる) 挙動となります。 本...
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This is a Forms for Jira Service Management Use Case. We’re publishing a series of these use cases here on Community to share how teams are using Forms to deliver high velocity service. Click here to...
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Hello everyone! I wanted to provide a quick overview of how the logic behind how time tracking works when using different date ranges in a report. This seems to be a somewhat common request, to und...
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A fresh new integration experience calls for a fresh new look and feel. It’s hard to believe it’s been nearly two years since Halp joined the Atlassian family. 🤯 A lot has changed in those two...
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The Early Access Program has now concluded. This functionality is now available. Learn more here. ------------------ TL;DR: Request early access below to try Jira Service Management’s new convers...
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This is a Forms for Jira Service Management Use Case. We’re publishing a series of these use cases here on Community to share how teams are using Forms to deliver high velocity service. Click here to...
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In January 2022 Atlassian announced the acquisition of Percept.AI, an automated AI support tool. Percept.AI uses AI to power their virtual agent technology, helping organizations automate tier-1 supp...
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This Community post provides a possible workaround to migrate Insight objects (multiple) (legacy) custom fields to Insight objects custom fields. The Groovy script can be executed, for example from...
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TL;DR: Next week, we're rolling out a brand spanking new Jira integration experience and there could be an opportunity for you to save money on your next Halp bill. 💸 We know that connecting ...
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...as come true. In Apps Run The World’s previous report ServiceNow and Atlassian combined for a market share of around 50%. Since then they have expanded this dominance and together now account for 5...
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Hi Community! Emily here from Atlassian's ITSM team with the latest from our most recent release, Jira Service Management Server and Data Center 4.22. In this release, we are excited to ship new fe...
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This is a Forms for Jira Service Management Use Case. We’re publishing a series of these use cases here on Community to share how teams are using Forms to deliver high velocity service. Click here to...
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This is a Forms for Jira Service Management Use Case. We’re publishing a series of these use cases here on Community to share how teams are using Forms to deliver high velocity service. Click here to...
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Hey Halp community! 🙋🏻♀️ Where does the time go? It’s like we blinked and suddenly we’re all the way through the holiday season and a month into the new year. While the chilly temps have force...
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This is a forms for Jira Service Management Use Case. We’re publishing a series of these use cases here on Community to share how teams are using forms to deliver high velocity service. Click here to...
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We are excited to announce that Atlassian has acquired Percept.AI, an AI-powered virtual agent technology provider, to expand frontline support capabilities in Jira Service Management. Percept.AI is ...
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UPDATE Feb 3rd at 5PM: Thanks again to everyone who participated in this AMA about the new no-code/low-code form builder in Jira Service Management Cloud. Simon Herd (Product Manager) and I recorded ...
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This is a Jira Service Management Forms Use Case. We’re publishing a series of these use cases here on Community to share how teams are using forms to deliver high velocity service. Click here to see...
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TL;DR: Start your year on a productive note and watch our webinar on demand to learn 3 advanced Microsoft Teams features you should be using in 2022. The pandemic h...
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This is a Jira Service Management Forms Use Case. We’re publishing a series of these use cases here on Community to share how teams are using forms to deliver high velocity service. Click here to see...
