Learn about the expansion of features as Jira Service Management rolls into the Service Collection, the many updates for Confluence and Rovo, plus much more!
| Introducing Rovo Think Deeper: Stronger reasoning, right when you need it | Think Deeper strikes the perfect balance between a quick answer and an in-depth report, allowing Rovo to deliver thoughtful, reasoned, and complete answers without the runtime of a full Deep research session. | |
| 6 async practices that surface buried insights (and how AI can help) | Teams are rarely hurting for good ideas for products, campaigns, and initiatives. But they do lack visibility into what’s already been done. These habits can help. | |
| Visit the new Atlassian Adoption Hub for curated resources and best practices to help your team adopt Atlassian Cloud apps. | And read the behind-the-scenes look from the Learning team! |
Teamwork Collection
How to run a marketing campaign from kickoff to launch using Teamwork Collection: This article details how using the Teamwork Collection apps together - Confluence, Jira, Loom, and Rovo - helps reduce manual work and keeps everyone aligned from campaign kickoff to launch.
Service Collection / Jira Service Management
🎉 Jira Service Management is part of Service Collection, and you get Customer Service Management too: Over the next couple of months, you’ll see your JSM subscription move over to Service Collection and as a result, you’ll also gain access to the new Customer Service Management app, which helps you deliver the same great service experiences to your customers as you already do for your internal employees.
Assets is now part of Service Collection Standard: This update delivers powerful asset and configuration management to more teams, right out of the box. Standard plans include 5,000 objects a month at no extra cost.
Aligning Roles for the Future: The Assets Role Alignment Initiative: Historically, access to the Assets platform was managed through JSM roles. As we move towards making Assets a standalone app within the Admin Hub, it’s essential to ensure that all existing users and groups retain the right level of access, without disruption.
Faster response times with multi‑source knowledge and AI: Over the last few months, the JSM knowledge base has undergone a transformation with a number of new feature releases designed to create a connected, operational, and AI‑assisted system for knowledge.
Strategy Collection
Jira Align Rovo Skill Early Access Program: Ask natural‑language questions about Jira Align data directly in Rovo, bringing strategy and execution insights into the flow of work. EAP
Atlassian Platform
🌟 Introducing your new Starred list in Atlassian Home: Your Starred list in Home brings together the work you’ve starred across Atlassian so you always know where to find it.
Securing teamwork in the era of AI? Watch the Guard in Action replay to learn more: This virtual event focused on how teams are securing teamwork in the cloud and preparing for what’s next.
New GraphQL APIs are available for Atlassian Goals and Projects: Use these capabilities to keep goals and projects in sync with your existing tools, automate routine updates, and streamline how work is managed at scale.
A Guide to Service Accounts in Atlassian Cloud: Atlassian organizations bring together your company’s users and apps. Service accounts allow you to manage the identities of services, integrations, and apps for your Atlassian organization.
Join our research study to improve theming for Atlassian apps: We’re inviting organization and site admins to participate in an upcoming research study focused on improving theming and appearance settings across Atlassian apps. (60 min. call | $100 e-gift card) Feedback Opportunity
Confluence
🚀 Say hello to the new way to create and edit Confluence content with Rovo! Have you ever stared at a blank page struggling to get started? What if you could quickly take your ideas to draft to published content in just a few seconds? With Rovo in Confluence, now you can.
Get ready for Skip the Blank Page in March! We’re excited to announce a month-long Skip the Blank Page event in March, where you’ll learn how to use AI to create and edit content in Confluence; connect with your peers and Confluence product leaders to learn about specific use cases; get a chance to earn badges; and be in the running to win exclusive, custom swag! 🎁
New feature: Compact Mode and Max Width to support information-dense documentation: Compact Mode is a denser content mode with smaller font size and tighter line spacing. Max Width is a new, much wider page width option to better support wide screens.
CSM Live Labs Recap - Confluence Admin Power Tips: If you work with, or know of, other Confluence admins, space owners, or power users who are focused on improving team collaboration, documentation workflows, and content organization, please share this recording with them.
Share your feedback on Templates: We’re working to improve templates in Confluence and reimagining how they are created and shared across a site. We’d love to talk to content creators and site/space admins to hear how you’d like templates to work. Feedback Opportunity
Space Permissions | Confluence Access Series: Your ability to view and create content, add comments, and archive things are all controlled by space-level permissions. Here we’ll get a look at what they used to look like, and the new role-based-access-controls (RBAC) that are rolling out. Community Champion
⭐️ Join Atlassian Research & earn $100 for your insights: We’re inviting customers to a moderated prototype session where you’ll explore an early concept and share feedback with the moderator and observers to capture insights. (60 min. call | $100 e-gift card) Feedback Opportunity
Jira
🎉 Volume 6: Level up as an admin by sharing these good Jira habits with your users: We're back with another round of fresh tips and helpful content for you and the users within your organization. If you’re looking for more, the archive of past volumes is here.
New work types for business spaces! These new work types are designed to sit above the standard task-level work types, giving non-tech teams even greater flexibility and control over how they organize and manage their work.
The New Development Panel Experience: This blog post is for those of you who connect Jira to your dev tools and enable “Development” data to show up in the Details of your work item. For those of you who haven’t tried it yet, set it up using this guide.
Jira seasonal releases and Release tracks: What Cloud admins need to know: We want to share more detail on how this will work for Cloud Premium and Enterprise customers using Release Tracks; specifically, when major user-visible changes will land in Sandbox and Production environments for Jira.
Loom
Introducing the Loom Fundamentals Certificate: Say hello to Loom Fundamentals, a new, accessible way to prove your Loom skills that’s both free and open-book! We’re evolving the Loom Essentials Certification into the new Loom Fundamentals Certificate, designed to make recognition easier, faster, and more inclusive for every Loom user.
Send Loom action items straight into your Trello Inbox: If Loom is where your meetings are recorded and Trello is where your work gets done, this update is for you. You can now take action items generated from your Loom meeting recap and send them directly into your Trello Inbox.
Rovo + AI + Automation
What's New in Rovo Agents: Your Bi-Monthly Update: Every two months, we’ll highlight the latest features, key updates, and give you a preview of what’s coming next.
How to build Rovo agents for AI self-service in only 3 STEPS | A complete guide: This guide walks through the steps from creating an agent for self-service in just one click, to insider tips as you test, optimize and expand to empower internal employees with fast, autonomous support.
Bring the power of the web to your Rovo Agents: Web Search allows Rovo Agents to give your custom agents the ability to securely fetch live information from the internet to supplement their internal knowledge and provide more comprehensive, up-to-date answers.
Rovo Extension: App filtered search, company announcements widget, and even more customization! The Rovo team has been hard at work making the browser extension more powerful, more customizable, and more helpful for both admins and your entire org.
You can now automate your workflows with Atlassian Teams: You can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate.
Create sequential tasks with automation in Jira: I wanted to create this article that would help you with creating sequential tasks. This was one particular use case that I had from my client, so I decided to write an article about it. Community Champion
🌱 How Rovo Deep Research supports our team’s expertise: When Atlassian first announced Rovo’s Deep Research capabilities, Michelle, the designer behind our Get the most out of Rovo learning path, saw an opportunity to have AI assist so she could focus on creative thinking and building the best possible learning content.
Announcing GA of the Atlassian Rovo MCP server: If your teams already work in AI assistants like Claude or ChatGPT, the Atlassian Rovo MCP server gives you a secure, admin-controlled way to let those AI clients take action in Atlassian products including Jira, Confluence and Compass. Read the announcement in Company News.
Turn Jira issues into code with Claude Opus 4.5 in Rovo Dev: We've added four new AI models to Rovo Dev CLI & IDE: Claude Haiku 4.5, Claude Opus 4.5 (the most capable model), GPT-5.2, and GPT-5.2-Codex. 👉 Check out our guidance for selecting the best AI model for different development tasks in the Rovo Dev community.
Atlassian Work Life Blog Entries on AI
Is AI the ultimate hackathon buddy? What we learned at ShipIt 61: AI assistance helped hackathon teams brainstorm faster, break down work, troubleshoot in real time, and polish both projects and presentations.
AI takes a seat on the team: Monthly insights into human-AI collaboration – and how to make it work for your teams.
The leadership effect: How a single demo nearly doubled AI usage: Inside the 90% spike in AI usage that followed one live demo, and what other leaders can learn from it.
Atlassian Analytics Enterprise | New table for Confluence page views: Event data for views of Confluence pages and blog posts is available in Analytics through the new Page viewed table. You’ll find it under the Confluence category in the schema browser.
Bitbucket
Bitbucket Blitz | Rovo Dev Code Review in Bitbucket and GitHub: The series features a library of short-form videos that, as a collection, capture the end-to-end flow developers use to get work done with our Software Collection, with a specific focus on Bitbucket and Bitbucket Pipelines features.
Bitbucket Blitz video series (7 videos, YouTube)
Upcoming removal of email-based commenting: Starting March 1, Bitbucket will be removing the ability to comment on a pull request by replying to a notification email.
Jira Product Discovery
📣 Coming Soon: Enhanced view restrictions with Locked Filters for Contributors: With this update, base filters will be locked on views for contributors. Contributors will see which filters are locked and won’t be able to change or remove them. They can still add additional filters for their own use, but these filters will reset when the view is refreshed.
Upcoming change to Data Center feature suggestions on jira.atlassian.com (JAC): Starting March 2nd, only Atlassian staff will be able to create new Data Center feature suggestions in JAC. You'll still be able to search for existing Data Center issues in JAC; and watch, vote, and comment on existing Data Center suggestions and bugs.
January cloud feature release highlights for social impact teams: Sharing a recap of the feature releases from January that Atlassian for Nonprofits thinks is most relevant for nonprofits and social enterprises.
Atlassian Backup & Restore for Cloud is here! Backup and Restore is designed to protect against customer-owned disasters originating from your organization and support your internal and external compliance mandates. Premium & Enterprise
Upcoming Live Events with Atlassian Experts, February 17 - 26: If you haven't already heard, you have access to over 30 opportunities to meet with Atlassian SMEs each month. From live Q&A sessions where you can ask about Rovo, to best practice use cases for core products, all via interactive sessions where you can get your questions answered in real time. There’s something here for just about everyone!
[Workshop Series] Season 2: Build, Scale, and Optimize with Rovo: The Let’s Build a Rovo Agent workshop series kicks off again for 2026! 🥳 We’re also launching a new series, Beyond the Agent, to help you think more about incorporating Rovo into existing workflows.
February 17th & 18th | multiple sessions for APAC, AMER, & EMEA at 11:00am Harper, Your project progress reporting assistant: Analyze and standardize project status reporting across teams by consolidating information from Jira and Confluence. This agent will generate clear, professional summaries of project health, milestones, risks, and recent updates, providing timely, comprehensive visibility for PMOs, executives, and team leads.
[Workshop Series] Cloud: Ready, Set, Go! multiple sessions for APAC, AMER, & EMEA
February 18th & 19th Unlocking Momentum: Leadership Strategies for Cloud Transformation (30 min., designed for managers and leaders)
February 25th & 26th Cloud – Ready, Set Go! A Practical Migration Lab (60 min., designed for technical individual contributors)
February 25 | 11:00am EST Work in Jira, Think in Confluence: Empower Jira workflows with Confluence: You’ll see key Jira–Confluence integrations that reduce context‑switching, plus live demos of three practical use cases, with time for live Q&A.
March 4 | 8:00am EST Atlassian Live! AMA: Faster response times with JSM’s AI-powered knowledge base: The JSM knowledge base has new features that make knowledge more connected, operational, and AI‑assisted. Join this AMA to explore these updates, ask questions live, and get a sneak peek at what’s coming next!
Creating Effective Documentation in Confluence (Loom recording, 56 min.)
[Workshop Series] Season 1: Let's build a Rovo Agent
JSM Triage: Improve resolution time with automated triage.
Eddie, Your Rovo-Powered Onboarding Buddy: Streamline and personalize onboarding for new team members.
Your First Forge Agent: Learn how to build a Rovo Agent in Forge that connects to a weather prediction API and delivers global weather forecasts. By the end, you’ll have hands-on experience creating agents, integrating third-party data, and applying best practices for agent development.
Loom Ideas Director: Discover the power of tying Loom & Jira together by building a Rovo Agent that extracts a transcript from a Loom video, analyzes the video for product ideas, and searches Jira for similar or related ideas to prevent duplication.
Connor, Your Rovo-Powered Knowledge Curator: Understand how to identify gaps in your service management knowledge base and automatically create content to help fill them.
Penny, Your Rovo-Powered Input Organizer: Automatically analyze and organize customer feedback from Google Drive, create actionable Jira work items, and generate summary dashboards in Confluence. Make better decisions faster, no advanced coding needed!
February - March, 2026 | Australia, Canada, USA, Spain, Netherlands RovoCon is a multi-city series of hands-on, full-day, FREE AI events where Atlassian experts, AI builders, and a growing community of makers come together. Take part in AI agent workshops, hands-on labs, and peer networking designed to help you turn ideas into action. This event is for developers, builders, and AI practitioners who want to create solutions, automate work, and experiment with AI-powered tools without needing deep coding experience.
February 2026 | Frankfurt (19th) & London (24th) Connect: High Velocity: Join these FREE live in-person events to empower development, IT, and teams across the business to deliver exceptional, AI-powered service experiences for employees and customers.
March 2026 | Atlassian Connect: Cloud Bound is coming to London (3rd) & Munich (5th): Cloud Bound is the premier event for IT leaders, admins, and business teams looking to accelerate their cloud journey. With end of life approaching for several Atlassian DC products, now’s the time to plan your next steps and unlock the power of cloud. This event is designed to help you and your team navigate the transition.
March 11 | Sydney Atlassian Team on Tour: Spend the day with Atlassian product leaders, local customers, and peers to explore how AI and modern teamwork are reshaping the way Sydney teams work together.
May 5-7, 2026 | Anaheim, California Registration today for Team '26! Get your pass at the earlybird price ($899 through March 16) for our biggest event of the year!
June, 2026 | Bengaluru Atlas Camp: AI at the heart of developer innovation: This year, we’re welcoming all builders to Atlas Camp, whether you ship Atlassian apps, deliver software on Atlassian tools, or create with AI. Come together with experts from across the Atlassian developer community for a week of learning and connections. Whether you’re building your first integration, scaling an enterprise solution, or experimenting with AI-powered workflows, Atlas Camp gives you the tools to ship your next big idea, faster.
See all Global Events & Conferences and Community ACE Events. Find one near you or join a virtual event (hint: filter to ACE virtual event under the Event types drop-down).
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Suzie Ahlers
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