Bring the power of the Web to your Rovo Agents

[#1]

We know that Rovo Agents are already experts on your internal company knowledge—from Confluence pages to Jira tickets. But sometimes, the answer isn't inside your company's knowledge. Sometimes you need to know the latest market trends, check a competitor's recent blog post, or find the documentation for a third-party API.

Today, we’re excited to announce Web Search in Agents, giving your custom agents the ability to securely browse the live web to provide more comprehensive, up-to-date answers.

🔍 What is Web Search in Agents?

Web Search allows Rovo Agents to fetch live information from the internet to supplement their internal knowledge. This isn't just a "search engine" inside a chat; it’s a tool that your Agent uses to verify facts, find external references, and bring outside context into your Atlassian workflow.

Key Details:

• Scenario-Level Control: You decide exactly which agents and scenarios need web access. You can enable it for your "Market Research" agent but keep it disabled for your "Internal Policy" agent.

• Admin-First Safety: Web Search respects your organization’s Adminhub settings. If your admin has disabled Web Search for the org, Agents will stay strictly internal.

• Consistent Everywhere: Whether you’re talking to your agent in Chat, triggering it via Automation, or using it inside the Confluence Editor, the web search behavior remains consistent with your Agent's scenario configuration.

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🛠️ How to use it

Just like our recent Deep Research update, Web Search is configured at the scenario level. This means you can build highly specialized agents that know exactly when to look "outside."

🚀 Getting Started

To enable it, head to your Agent Configuration page, select a Scenario, and toggle on Web Search under Knowledge. (Note: your Org Admin has to have enabled Web Search in Atlassian Adminhub first!)

What will you build with a web-connected agent? Let us know in the comments!

For more technical details, check out: https://support.atlassian.com/rovo/docs/knowledge-sources-for-agents/ 

[Josh]

Thank you, @Jensen Fleming and team! The timing is perfect for us - we have a use case that requires this specific functionality in exactly the way you built it.

[Janessa Drainville]

@Jensen Fleming+++ you are a legend. 'Just used this today for a Team Agenda Builder agent – super helpful! 💗

[Ryan Boyd]

This is fantastic. 

I rolled this into an agent this morning to pull in data for 3rd party integrations from the web and gave the agent instructions on when to use web search in that specific scenario. It solves an immediate problem of needing to index that information and relying on support docs that are changing all the time. 

Game changer. Thank you.