Atlassian Automation

Hello! I am trying to create an automation, I have had so much trouble with this task though. Want: when an incoming ticket is created that needs review - assign a person from a list AND men...

• Question
• assign
• automation
• email

I want to create a Dashboard where I can see sprints only, see the below screenshot. I don't want task info in the dashboard, only sprint-related info i.e Sprint Name*, Sprint Start date*, Sprint end...

• Question
• automation

I have created one automation rule and I am trying to send a list of issues to the individual assignee through a single email but could not do that. Users are receiving multiple emails also they are ...

• Question
• automation

Hi folks! I have 4 custom fields (Impact, Likelihood, Risk score and Risk rating). Impact and Likelihood are single choice dropdown fields, where predefined values are stored. Based on those values o...

• Question
• automation
• calculated-field

Team Please advise here   I want to set automation comment and reach to End User's any possible steps? pls share    I want to set reminder to End User's via email from ticket autom...

• Question
• automation
• jira
• jira-server
• server

Hello, An user has created an Automation involving "Round-Robin assignee method". The automation is working fine . . . but - How do we know or retrieve the next assignee's name at any given time?...

• Question
• automation
• feedback-forum
• jira-cloud

I am using Jira-Cloud. I have a customfield-1 with a drop down having 4 options. I want to make a another customfield-2 mandatory while creating an issue if a one particular option is selected by a u...

• Question
• automation
• cloud
• scriptrunner

Hello. I try the automation feature to add a description to my issue before its creation. I created a rule: When I create an issue -> and issue type is BUG -> and Reporter I am -> the...

• Question
• automation

Exported PDF Confluence documents need to render identically to their format in Confluence. For example. I have a page that I'm looking to export to a client that contains a header, an image with a l...

• Question
• confluence
• export
• pdf

Hey, I've been tirelessly Googling/searching to find a sane way of doing this with automations but keep drawing nothing. I have an email address I am pulling from Salesforce and I want to set a wat...

• Question
• automation

Hi, I'm looking help to set up a JIRA Automation rule that will label all tickets in a sprint (on sprint start) with a  substring of characters from within the sprint name.  The desired la...

• Question
• automation

Hello all, I want to build a rule that will automatically sort a list called "Sales Funnel" based on what Labels are assigned to its cards.  I want this to work when I create a NEW card or MODI...

• Question
• automation

I want to automate the delivered story points by each team member in a sprint? Is it possible to autosum and use it in confluence?  Please note I am not asking to sum up the story points of t...

• Question
• automation

Team   We have 9 Members : APJ - 2 Members  EMEA - 3 Members AMR - 2 Members Weekend - 2 members   I need to do auto assign the tickets, when it arrives in triage We have 3 rotat...

• Question
• automation
• cloud

Hi, I created form where a specific "Component" can be selected from a list of components by requestor.  I would like to have ticket auto assign to specific user based on selected component.&nb...

• Question
• automation
• jira-cloud

TL;DR - is it possible to simply add a value to a JSM Insight-backed custom field without overwriting the existing values? We are doing a PoC with Insight as our CMDB and have two schemas, one of ...

• Question
• automation
• insight

Hello together, I'm testing an automation to find out duplicated sytem messages send via mail. I tried these suggestion https://community.atlassian.com/t5/Automation-questions/Look-for-same-Issue-S...

• Question
• automation

Hey everyone! I'm sure you've already seen the post from Kevin letting you know about some of the coming features. This is just a quick announcement that we've released the Create branch ...

• Article
• automation

Is anyone using the lookup object in an automation were the value includes & in it? I have an automation that is looking up approvers based in the department, and one of our departments has an &a...

• Question
• automation
• cloud

Dear engineers, I have created 2 automation rules in JIRA, 1 is for the detection of the duplicate tickets and the other is for the cancellation of the newest duplicated ticket. I search for a summ...

• Question
• automation
• duplicate
• jira
• jira-server
• server

So, we have our Bamboo Data Center on-prem that is linked to our Jira Cloud instance. We do get to see all the development info within a Jira ticket, including build status and envs it is deployed to...

• Question
• automation
• bamboo
• cloud
• jira
• jira-cloud

Hello, I've created an automation that should trigger any time an issue's status is update.  There are no conditions beyond that. When the status is updated, the action is to post a comment th...

• Question
• automation

Hi there,   I am keep getting stuck when I try to create sub-tasks once a component it's value is changed. See the screenshot: the loading icon keeps in a loop and nothing happends. I tr...

• Question
• automation

When I create a webhook in e.g. Jira Automation, I get given a random URL for the endpoint. I'd like to be able to customize it. Instead of ab45345dfe, let me use myapp/myresource/myendpoint. Random...

• Question
• automation
• cloud
• webhook

Hallo zusammen, wir haben eine Automation in unserem Jira-Projekt erstellt. Wir wollen, wenn wir zu einem Epic einen untergeordneten Issue erstellen eine Automation zuweisen, dass alle Labels aus d...

• Question
• automation