Atlassian Automation

I have a custom field called Score that should always reflect the scoring of the issue based on some scoring parameters which is kept in another field "Scoring parameters" (multi-select custom field)...

• Question
• automation

Hello team,   I want to move the ticket from one status to another if it reaches the Date and Time given in the "Change Date and Time" field while creating the ticket.   #Jira Cloud &n...

• Question
• automation

En un tablero Kanban pude configurar un filtro automático para que solo se muestren sus incidencias, pero al ingresar al apartado Incidencias pueden visualizar todas las incidencias creadas... hay al...

• Question
• report
• security

Hi everyone, I've been experimenting with automations in Confluence recently. They seem really useful but I've only got one set up for weekly meetings right now. Is anyone else using automations? Wh...

• Question
• automation
• cloud
• confluence-cloud

Hi Atlassian community! I’m Liam, a developer working on Automation here at Atlassian. I wanted to take the time to share a new option available to anyone leveraging the Edit issue action in Automa...

• Article
• automation

Hello, I'm testing out the new automation action "Create page in Confluence". In the "Template" dropdown field, only our custom page templates are available to select. Is it not possible to select t...

• Question
• automation
• confluence-cloud
• jira-cloud
• jira-core-cloud
• jira-software-cloud

When debugging an Automation that uses a complex expression, the single-line dialog boxes are difficult to work with. The dialog box is too small (expressions can be multiline), doesn't provide sy...

• Question
• automation
• cloud

We want to automatically create a ticket in Jira, based on particular Emoji response to a Slack message. For example a Bug emoji response to a Slack message should create a Bug ticket in Jira.

• Question
• automation

I'm trying to run a check each time a sprint's start or end date is updated. The goal is to get issues assigned to the sprint based on a date field of their own. I have the automation working, but ...

• Question
• automation
• trigger

we need automation rule to closing the tickets after three contacts with customer/external user-3 comments in a row ,mentioning reporter/external user without customer responses between our response....

• Question
• automation

Hi, We use to automatically create Jira tickets from the functional account. This is functional however we are looking to have new tickets automatically get moved to the current sprint of the XYZ b...

• Question
• automation

If a comment is added as part of an automation rule, can I add an @ for a specific user to be notified of the change? I have only been able to find how to mention someone like the Assignee, or ...

• Question
• automation

I have a custom field = "Source", when an Epic Source field gets updated, I want to apply the same new value to the Source field of all the child tickets. How can I create that rule?

• Question
• automation

I am looking to utilize an automated rule that will populate the next unreleased version (that ends in ".1") into the fix version field, upon being transitioned into a specific status. Presently, ou...

• Question
• automation

The ESTIMATE field displays the sum of the hours of the ORIGINAL ESTIMATE for each task, but the EPIC ORIGINAL ESTIMATE field does not display the sum. How to create an automation rule so that in th...

• Question
• automation

Hi Community, I am trying to automate creating sub-tasks upon creation of an issue type Release but "Create sub-task", "Create issue"  and several other options are not available for me (they a...

• Question
• automation
• jira-server

Hello together, I am wondering how I can use release attributes in Jira automation like I can use issue attributes.  Specifically I am looking for "Release Date" and "Predicted completion date...

• Question
• automation
• release

HI All, Can we add any attachment via automation, once JIRA issue is created I want to add one attachment after issue is created. How can this be done?

• Question
• automation

I have created a Project which needs to check on the time spent by users for daily basis and weekly basis, could you please help me?

• Question
• automation

In the past, we used to send an automatic message when the issue was delivered from a to b. If the problem is related to a sub-issue, a Slack message occurs twice. The solution is 1. Allow Slack me...

• Question
• automation

Use case: I want to create an automation rule that assigns (in round robin fashion) a ticket if 1. Link is only in Project 1. 2. Assignee = Unassigned   I created the following rule and it wor...

• Question
• automation
• cloud

Disclaimer - New to Jira.   I would like to create an automation that - when a issue is transitioned to complete status, a particular field in issue(say "release notes"), gets appended to a pr...

• Question
• automation
• confluence

This is an example, there is an epic and each epic is having multiple tasks and subtasks. If the assignee is missing in the task/subtasks then I am trying to send an email notification to an epic ass...

• Question
• automation

Before: When I added a slack message to a jira issue, there was a separate link that appeared in the issue panel. Now: it adds it to the jira ticket as a separate comment. When did this change? Jus...

• Question
• automation

Hello! I am trying to create an automation, I have had so much trouble with this task though. Want: when an incoming ticket is created that needs review - assign a person from a list AND men...

• Question
• assign
• automation
• email