Atlassian Automation

Hi everyone, I have tickets (issue type 1) with a list of emails in the description field. In the same service desk I have tickets (issue type 2) with each of these emails in the summary and there i...

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• automation

When a ticket is created we pass in a Standards of Care value via a hidden field.  This triggers an automation rule to modify a date field.  For example, add 8 hours, which adjusts the date...

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• automation

hi everyone i have epic ticket under the epic ticket there are many task tickets linked so my question is is there any possible way if we enter duedate in epic ticket automatically update task ...

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• automation

Hi, I'm trying to create a rule that: When an Idea (in Product Discovery) is linked to an issue (Epic, Story... for now, I don't have a condition here). The link type is Implemented by Then the la...

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• automation

Hi, I have a working automation that does the following: On new version created Create relevant issues and set the fix version as the trigger version Create a new confluence page for a "Rel...

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• automation

Hi ,    Could anyone please advise what am I doing wrong? The idea is to be triggered everytime Budget Consumption is updated on a Task level and updated to Parent Epic_Budget Consumptio...

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• automation

Use Case A service desk agent triggers a Jira Automation rule to create a related escalation issue in a different project by selecting a Tier 2/3 team from a user input prompt. The rule does a looku...

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• automation
• cloud

Looking at this article https://support.atlassian.com/cloud-automation/docs/jira-smart-values-conditional-logic/ , is there a way to use this to check if the summary contains some text? Like {...

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• automation
• jira

Hi all, I just tried to use smart values. I want to use a simple table to get some information formatted for an E-mail. I used structures like this   <p>Some info</p> <t...

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• automation

Hi, I have a Jira automation that uses a web service macro. But it uses Basic auth, you have to add your api token in it to work. As such is it true that only I would be able to run it since it u...

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• automation

Hello, I am using the web service macro in my Jira automation to create a confluence page. I already have an lookupissue macro in it. My questions are: Can I use another lookupissue macro in my aut...

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• automation

I want to show the Sum of StoryPoints of children as Completed/Remaining. Below is the formula I use to calculated the total stories/tasks vs completed one. I want the similarly for StoryPoints&nbsp...

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• automation
• structure

Hi! Currently when I send a new request to my Jira Service Desk project, with the same title as an opened one, I would like this new request to be merged with the old one. In the example below, I h...

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• automation

Добрый день, проблема в следующем, не отображаются данные с другой страницы при добавлении макроса HTML Include и Html-bobswift в Confluence. Какие есть пути решения? Подскажите пожалуйста! 

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• automation
• cloud

I want to run an automation that will change a custom field in the Parent issue of Epic (Initiative). There is no supporting option in the "Branch rule/Related issue" component. When I try to make ...

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• automation

  Name Value Type ◢ issues {Atlassian.Jira.PagedQueryResult<Atlassian.Jira.Issue>} Atlassian.Jira.IPagedQueryResult<Atlassian.Jira.Issue> {Atlassian.Jira.PagedQueryResult&lt...

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• automation
• cloud

I run an automation that I built according to all the instructions I saw and for some reason the automation does not bring me the value I need.  "Linked bug count" is a number field , All field...

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• automation

Hello Team, Please could you help me with below request ASAP. Jira Automation to update RAG status of EPIC, based on the linked In-progress & To-do issue RAG status. RAG- (Red, Amber, Green) ...

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• automation
• cloud
• jira

I would like to flag issue if user use a specific transition. COuld i put fla on in transition in workflow ?  Otherwise, could i flag on issue in automation rule ? 

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• automation

Hello! Hoping someone here can help me with this automation. Objective: I am trying to create an automation that will generate a list of Confluence pages based on a CQL query and then email the list...

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• atl-gruland
• automation

I am trying to create an automation that sends the Assignee a notification email when a new attachment is added to their issue. This should trigger when an attachment is added to the issue directly, ...

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• automation

We are experimenting with the Atlas <> JIRA integration. While I like the idea of using Atlas for summary level updates, it would be exceptionally useful to at least mark a comment in the linke...

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• automation

Hello,   I want make automation that will fill a text custom field with the summary information of it's linked issue.   for instance: I have Initiative name: Initiative 1 and it's lin...

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• automation

I am trying to create a jira automation rule where I wanted a pop up or some message box displaying to the user saying that specific jira automation rules has been triggered manually. Like a messa...

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• automation

I am trying to automate the transition of issues(i.e. from SELECTED_FOR_DEVELOPMENT to IN_REVIEW) when a merge request is created on gitlab. Currently I have set up the webhook url to the gitlab repo...

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• automation