Created Jul 13, 2022, Last active Sep 18, 2026
At first glance, today’s employee help centres seem almost magical. HR teams upload their policies and onboarding guides to Confluence. Employees then log into the Jira Service Management ...
We’re excited to introduce the Gantt Chart in Planyway for Jira — a new way to plan complex projects while keeping the full Jira issue structure visible. Timelines are great when you need a quick o...
...evel: True Throughput Velocity: Clearly observe the volume of work that moves continuously from initial intake directly into final resolution states. Macro Regression Analysis: Instantly s...
Ownership time is not the same as active effort An issue can remain assigned to someone while it waits for a customer, a dependency, a test environment, a scheduled review, or a decision from anoth...
Hey everyone, If you're running either RTM or TestFLO on Data Center, this update is for you. Whichever one you're on today, the road to Cloud leads to the same place: RTM Cloud. Why w...
...acklog filled with hundreds of loose requests lacking context. Jira holds all the data, yet there is no functional feedback loop. A true feedback loop operates in both directions: Support delivers s...
New Ways to Search Jira Native JQL is great at answering "what is the current state of this issue?" It's much weaker at answering "how did it get there, who was involved, and how does it compar...
For years, many Atlassian customers have used Jira Service Management (JSM) for both internal service management and external customer support. But Atlassian is now drawing a much clearer line betwee...
September 2026 is not just another Jira Cloud update. Atlassian is introducing another set of data limits and guardrails across the Jira Cloud family. And if you're a Jira Standard administrator,...
Hi everyone, I’m Omar, founder of OV92 Software. I’ve been building Release Debt Monitor, a small Forge app for Jira Cloud, and I’m looking for 2–5 Jira admins who are willing to try the private b...
Over the past several months, our engineering team at Ricksoft migrated our full portfolio of Jira and Confluence apps from Connect to Forge. Sharing the honest takeaways for other Marketplace Partne...
...ames against group approvals. Atlassian's note on it: the core approval functionality is not impacted. True — and no comfort to whoever audits the portal record. Nothing crosses requests. There is n...
Disclosure: I work for codefortynine, the Marketplace Partner behind Deep Clone for Jira. If you have work in Jira that repeats every week, month, sprint, quarter, or release, Jira Automation’s Sch...
Closing hundreds of tickets every month sounds productive. But it doesn't necessarily tell you whether your support process is actually getting better. The problem usually isn't a lack of data. Jir...
Security? = JQL Argon can help Barely a week goes by without another vendor in the headlines for a breach, a phishing campaign, or a leaked credential. So it's no surprise that when Jira a...
Still starting with a blank JQL box every time someone asks for a report? The data you need is probably already sitting in Jira. The most challenging part is turning it into a report that actually ...
David thought the problem was solved. A few weeks earlier, a quarterly dashboard had exposed something uncomfortable: three teams were using the word Customer to mean three different things. Sales ...
...nstalled software, not just the hardware record? Yes, via populate_software=true on the hosts endpoint, which nests a software array inside each host object. Two practical notes: the response gets s...
I work for Appsvio, the company behind Issue Templates Agent, and wanted to share a real customer story that might resonate with anyone managing Jira at scale. If you've ever expanded Jira across d...
Audit logs and issue history in Jira record many types of changes and answer various inquiries. As each answers different kinds of questions, knowing the difference saves time. Knowing where both run...
What is PyRunner? Today we released PyRunner, an automation app that brings Python to Jira Cloud. Similar to ScriptRunner, admins can write a script in the console and run it, or attach it to somet...
...ueues. Stop acting as middlemen between Salesforce and Jira Try UniPortal to eliminate manual status updates, free up your account managers, and give your clients a true single pane of glass....
Hello there! I'm Elena from Elevatic. Enterprise AI search keeps coming up in conversations with customers and in this community, usually framed as "why doesn't our AI assistant just work the way...
Hello there! I'm Elena from Elevatic. Enterprise AI search keeps coming up in conversations with customers and in this community, usually framed as "why doesn't our AI assistant just work the way...
Your organization may be using several AI agents. Developers use one. QA uses another. Support may have its own. Different projects may even be experimenting with different agents for the same type...
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