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- Community
- Tag: opsgenie
Tag: "opsgenie"
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Incident triggered a notification to first level. Event was acknowledged via phone within the 15 min period. Logs show the acknowledgement. Event was still escalated to the final le...
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I would like to know if the pricing model is changing too when migrating to JSM from Opsgenie.
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Hi, We have Site24x7 integrations under two different team with the same configuration and rules. However, one of the team could not get alert and we couldn't see the alert on Opsgenie "Alerts" m...
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...here a report that can be automated to show this simple output as opposed to having our accounts team log into OpsGenie and produce reports manually? I see that there is this schedule feature, but h...
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...ixel 7 the Opsgenie app would override the vibrate setting and I would get the popcorn notification followed by a ring a few seconds later. I just got a Google Pixel 9 and the Opsgenie app n...
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I just saw the email/notice about OpsGenie going end of life. I don't see how Atlassian can claim that JSM or Compass can do anywhere near what OpsGenie can do in terms of Alert Management? Am I m...
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Is it possible to export an on call rota from Jira Teams to a Slack channel at a certain time? I have migrated from OpsGenie as it's being deprecated to the function within Jira Service Management....
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When an incident is updated in ServiceNow, a POST request is sent to OpsGenie. The payload looks like this: { "alias": "", "incidentNumber": "INC545xxxx", "state": "A...
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...ncomingData, no matching alert update rule was found. i have other rules aswell and all are working beside this one, so i want the Alert to be Closed on Opsgenie when a public reply i...
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I have a webhook integration configured so that when it receives an ack, it sends a notification. However, I noticed that sometimes the owner comes in email format and other times it co...
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Hello Everyone, I am unable open a case in Atlassian support. I have logged in with Owner role. Does any one has any idea how can i raise this issue. Any email address you can share.
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We're receiving alerts from GCP through the standard webhook integration. The payload looks like this: { "incident": { ... "metric": { "labels": { "metric_label...
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Opsgenie App on andriod phone not able to access Opsgenie . SSO enabled
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I have been able to login to Atlassian using my email address. This address has been added to an OpsGenie instance currently in place for our organisation and when I try to access it the l...
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Is it possible to create some sort of dashboard or tracking mechanism to see when jobs ran last.
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The ultimate goal is to add Teams automatically to Responders when Customer Locations (as Assets so options can be limited when viewed by the requestor) are selected. What I've done is duplicate Cust...
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We have opsgenie creating alerts based on tickets being created on jira service desk. The severity field(custom field) is getting blank values although jira service desk tickets have a value a...
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Hi Community, How can I remove the old phone from this list? Ever since I changed my phone, I have not been receiving notifications via the Opsgenie application. I checked the logs, and it s...
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Hello, We are trying to improve the title of the Opsgenie notifications. We have a payload that is sent to Opsgenie, and we would like to include a field from this payload in the notification title....
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I am currently attempting to integrate FortiAnalyzer with Opsgenie; however, I am encountering an error message that appears in the web debug log. This issue is preventing successful i...
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Hello, I'm on Iphone 16 with the latest os upgrade and noticed that I'm not receiving critical alerts. I've double checked my settings and confirmed that I am overriding the DnD settin...
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...ome of these emails in OpsGenie is easy enough. What I would like the platform to do is, receive an email advising of an issue, but sit on it for maybe 30mins. At somepoint within t...
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I have two team members for my team. I member should be available from 9:00 AM to 6:00 PM (Monday to Friday). Whereas another team member should be available 24/7
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Hello, I am attempting to add Opsgenie as a Do Not Distrub excepted application on my Android Pixel 5. Opsgenie doesn't show as an option in the settings list. Thoughts? I had installed Opsgenie...
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Hi all Hello everyone, We have found ourselves in the situation of having to change the name of a slack channel created from an OpsGenie incident. It was created with a name (changing the pre a...
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