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- Tag: opsgenie
Tag: "opsgenie"
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I have a webhook integration configured so that when it receives an ack, it sends a notification. However, I noticed that sometimes the owner comes in email format and other times it co...
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Hello Everyone, I am unable open a case in Atlassian support. I have logged in with Owner role. Does any one has any idea how can i raise this issue. Any email address you can share.
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We're receiving alerts from GCP through the standard webhook integration. The payload looks like this: { "incident": { ... "metric": { "labels": { "metric_label...
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Opsgenie App on andriod phone not able to access Opsgenie . SSO enabled
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I have been able to login to Atlassian using my email address. This address has been added to an OpsGenie instance currently in place for our organisation and when I try to access it the l...
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Is it possible to create some sort of dashboard or tracking mechanism to see when jobs ran last.
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The ultimate goal is to add Teams automatically to Responders when Customer Locations (as Assets so options can be limited when viewed by the requestor) are selected. What I've done is duplicate Cust...
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We have opsgenie creating alerts based on tickets being created on jira service desk. The severity field(custom field) is getting blank values although jira service desk tickets have a value a...
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Hi Community, How can I remove the old phone from this list? Ever since I changed my phone, I have not been receiving notifications via the Opsgenie application. I checked the logs, and it s...
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Hello, We are trying to improve the title of the Opsgenie notifications. We have a payload that is sent to Opsgenie, and we would like to include a field from this payload in the notification title....
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I am currently attempting to integrate FortiAnalyzer with Opsgenie; however, I am encountering an error message that appears in the web debug log. This issue is preventing successful i...
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Hello, I'm on Iphone 16 with the latest os upgrade and noticed that I'm not receiving critical alerts. I've double checked my settings and confirmed that I am overriding the DnD settin...
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...ome of these emails in OpsGenie is easy enough. What I would like the platform to do is, receive an email advising of an issue, but sit on it for maybe 30mins. At somepoint within t...
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I have two team members for my team. I member should be available from 9:00 AM to 6:00 PM (Monday to Friday). Whereas another team member should be available 24/7
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Hello, I am attempting to add Opsgenie as a Do Not Distrub excepted application on my Android Pixel 5. Opsgenie doesn't show as an option in the settings list. Thoughts? I had installed Opsgenie...
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Hi all Hello everyone, We have found ourselves in the situation of having to change the name of a slack channel created from an OpsGenie incident. It was created with a name (changing the pre a...
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We are adding AirFlow email alerts to JSM.. If the monitoring app is integrated with OpsGenie the results are predictable. Monitoring app will trigger an ALERT and under specific conditions, ALERT w...
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Hello, I would like to know what timezone the entries in the Timeline of the manually created incidents refer to. I assume that the incident timeline is set to the timezone configured in the...
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I see the V2 integration with microsoft teams for opsgenie found here: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-microsoft-teams-v2/ It would appear that there is n...
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...ndpoint - I have looked everywhere in OpsGenie, and i cannot figure out how to give permission to this endpoint. This is the body i get back from the status 403 call. <!DOCTYPE HTML PUBLIC...
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Requirement: Client is having Pager Duty used for incident management and bridge call scheduling. This has to be decommissioned and to be replaced by Opsgenie. The data and configurations and l...
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In this api description; "type": "hourly", "length": 6, What is hourly and what is length? Going further the payload example, neither type nor length are adding up to anythin...
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I'm confused why you would hide a user count from me. If I go to the Subscription page in the Billing section of my Opsgenie instance, it tells me I have 160 seats/licenses. And... hooray, it w...
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Is automation the only way? I have a look in "Rules for taking action against alerts" and in the rules "Update action" I can only "add comment" and "Close ticket" I can't choose anything else like tr...
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Can we use one single instance of Opsgenie with multiple distinct JSM accounts (One to many relation of Opsgenie with JSM)? Is this possible? If yes, how will this be achieved? Please help on this q...
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