I am currently developing an app to post data to Jira Assets Module. As a precheck, I want to know whether the user has access to the Assets Module which is only available in Premium or Enterprise Pl...
Hi Guys, We are in a possition we need to start archiving in one of our projects. Today i think we just have standard edition accounts. So if i understand correctly, to start using the built ...
Hi, When looking in the administrator we see how many licenses there are used within a instance. When a users goes from one inctance to the other we don't see the number shrink in te original i...
We have a limited amount of licenses (500) that we can use for those that needs to edit information, but we would like to give the rest of the company anonymous access for reading information w...
...oftware and JSM projects. However, some of those users are not Software nor JSM licensed. They are just jsm-customers. We have some tickets assigned to these users. Please advise what is the use c...
🚀 We are excited to announce the launch of Snipe-IT Importer for JSM Assets, a powerful tool designed to simplify and accelerate the integration of Snipe-IT asset data into Atlassian Jira...
I am helping a team that has purchased additional JSM agent seats. I see they are now using 116 of 300 seats but when trying to add an agent they are getting an error that they have exceeded th...
Good morning, I would like to know if, when deactivating the Xray license and reactivating it months later, the information I had saved will reappear or will it be deleted? Thank you so much.
Hi! I've been wanting to upgrade to the Standard plan for $60/year. However, it keeps wanting to charge me for two licenses ($120/year)—one for me and one for a multi-board guest. I don't n...
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