Dear Community, I get stuck creating an Opsgenie account, I cannot fulfil the claim your site option, is always grey out the option Agree doesn't matter what I type in.
My app must have just been updated. I used to not have this problem but now I have no control over the volume of the alert even when the phone is silenced. I found an older thread about it (...
I like the new IOS critical alert feature, however the alerts play at max volume no matter what. This makes the feature essentially useless for me, as this volume is WAY too loud and wakes up the who...
Hello, looking for creative guidance on the best way to solve the use case: Setup: - JSM hooked up to Opsgenie (JSM ticket creates Opsgenie Alert to same team) - JSM hooked up to JIRA (JSM ticket ...
Hi all! I am looking to implement a Live Call Routing solution to ensure high Severity calls from our clients can reach our on-call staff. It seems that OpsGenie is fit for this purpose, but I hav...
We have a requirement where in alerts will be created via email integration in Opsgenie when some service is down and once the service is back it will trigger another email and it will have something...
Hello, I'm new to Opsgenie and had a kind of newbie question. We are tying to use OpsGenie for our highsev notification. All users in the Team need to be notified of any alerts that come to th...
We use slack integration in order to notify/ack/close alerts via slack. It would be great if we could close an incident when its associated alert is closed from slack. is that possible?
I've created an action channel connected to my AWS account that houses my SSM Documents. I've used the cloudformation script that it provides to create the IAM role that OpsGenie assumes to execute t...
Need help Wanted to try out OpsGenie. Currently have both Jira and BitBucket so - I thought - wont be any problem:: just click on OpsGenie icon, go through setup,and just use. Done all that...
**Sorry, wrong community - I've recreated in the right space** Anyone else have issues trying to get this app enabled? We were able to test this in personal spaces, but when trying it ...
The Calendar in OpsGenie when configuring maintenance windows is starting with Sunday. In my opinion making the calendar confusing and open to human error. While one might have personal opinions on t...
Hi, we've setup users in Opsgenie based on the out-of-the-box "admin" role in order to do their jobs (rather then create a custom role assuming Atlassian will enhance the integration with Atlassian A...
Critical Alerts for the Opsgenie iOS app are here! The latest iOS mobile app version (3.4.2) offers an option to override Do not Disturb (DnD) or silent mode for mobile notifications. You can now put...
Olá! Por padrão, a integração do OpsGenie ocorre com a tabela de incidente. Possuo uma tabela customizada chamada incident_alert, e gostaria que os Alertas do OpsGenie chegassem quando eu abris...
Hi! By default, OpsGenie integration occurs with the incident table. I have a custom table called incident_alert, and I would like OpsGenie Alerts to arrive when I open a ticket on this table, ...
Hello, I want to add multiple teams to my opsgenie product. But I cannot see that button. I am site admin in Jira. Which permissions must I have? It looks like I have user role in opsgenie setti...
I've seen articles about incoming call integration with Opsgenie i.e creating alerts based on calls, so How to set incoming call integration in Opsgenie? Currently I've essential plan a...
My client only wants to have 4 values in their Priority list. How can I remove Priority -5 (Informational) from the list of Priority values ?
Hi, I'm trying to figure out if we can have the 'reporter' field from JSM flow to OpsGenie? The use case is that when a person submits a ticket in JSM's portal/ desk, that user is recorded as the "r...
I set up an API integration in OpsGenie so that an external process can send alerts to OpsGenie when it fails. The external process failed, but there was no OpsGenie alert generated. I'm trying to de...
I have a Jira Service Management instance and a service management project that has Opsgenie features built in. I want to know 1. If there is a way to link service management incident tickets t...
We have OpsGenie set up to generate an alert for incoming phone calls via the "Incoming Call" integration for a particular team. This is all working perfectly - the alert is created in the syst...
Is there a way of select the fields that are sent in an email alert. PR
Hello, I configured a new CloudWatch Events integration by following the documentation in Amazon CloudWatch Events Integration. On AWS, when the a new topic subscription is created, CloudWatch auto...
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