I have to valid licenses of JIRA and JIRA Agile, and last year i tried JIRA service desk, today I upgrade to JIRA Software and I have the next error: The next licenses are to old to install this ver...
Can I edit a comment of an issue using Java JIRA Rest client provided by Atlassian ? I dond't find any API that supports editing of comment. There is REST url to edit the comment as per t...
Hi, We tried a CSV import on JIRA. The problem that arises is the CSV file reads (for a comment) 24/09/2015 17:22:26 ........... While the comment added shows a date of 09/Dec/16 Can anyo...
Hello, We are examining the GreenHopper plugin. In the last couple of days I'm trying to download new evaluation license, but every time I get the following message "This Site Is Down at the Moment"...
We currently use JIRA + JIRA Agile. The JIRA license expires dec 1st, but the Agile license is still valid until august. How will this be handled when I upgrade, as at that point we still have 9 mont...
Hi! The thing is that incorrect screen is displayed when selecting Edit in regular bug view. I've checked the screen scheme and it is set properly. For the View and Report the screens are ok (and j...
During initial setup of both JIRA and Confluence, the applications obviously require database accounts with the permissions to create database object. After the setup has been completed, do the...
We har using the Subersion ALM plugin, but not all teams are developer so they would prefer not seeing this plugin on boards for example. If I use the permission View Development Tools it work...
We use JIRA on SERVER , what is the mapping between new product name and hold product name? Clarification is welcome.
Hi, We are using Jira 6.4, Agile and Service Desk 2.5 and license will expire Nov 2016. We have Confluence as well. Do we need to pay extra money to upgrade to Jira 7 and Service Desk 3? Thanks, ...
We are using JIRA for Software development, but also for Hardware and System development and also for Program and Portfolio management because we are moving into SAFe. With JIRA 7 the appli...
Hi Atlassian, JIRA Software and JIRA Core will be 2 different products in the future. JIRA Service Desk will also be a product and not just a plugin in Jira. How will this influence ...
HI, We are developing the plug-in connector for Atlassian JIRA and one of our client tools. During the analysis we came across a scenario for creation of issue comment. We tried creating an issue c...
Hi Team We are planning to upgrade our instance from 6.3.13 to 6.4.12. Do you recommend that we wait for JIRA 7 (sotware) to be released officially or we upgrading to the latest availabl...
I am not JIRA agile board administrator, Can I request ther administrator permissions from Board Administrator ?
Hi, we want to use JIRA portfolio as a planning tool. Want to create epics and stories there. Once they are groomed, we want to move them to a sprint. I can create epics and sto...
Please give me a doc guide me upgrade from JIRA 6.4.2 to JIRA Software. I purchased a license for JIRA Software and don't know how to upgrade. Thanks
The https://my.atlassian.com/download/feeds/current/jira.json feed does not display JIRA 7, only JIRA 6.4.12 is there.
I have JIRA and Confluence with users using both. Is it possible to offer suggestions to user in JIRA from KB Articles when they are creating issues? just like how suggestions are shown i...
why are there multiple sessions for same userid ? This is contantly logging out the user.
There seems to have been an oversight in the JIRA 7 download selector - there are binary installers but as far as I can see no archive. We require the tar.gz version to upgrade our existing installa...
There are two distinct groups using JIRA at our NGO - business customers and IT (developers and IT technicians). Do we need to set up two instances of JIRA so one instance is using Core and the other...
Our support engineers are allowed to create issues, edit issues, view issues, assign issues, and search for issues in our software projects. They don't use other JIRA or JIRA Agile features. After th...
What changes have been made to the Customer Portal in Service Desk 3? We would like to have more flexibility for field types. Specifically we would like a password type text box that only displays "*...
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