Community resources
Community resources
Community resources
Jira
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Importing a CSV file of tickets to be created in Jira. Received this message. I added the "Original Fond in" to the csv but still getting the error. Appreciate any ideas ERROR - Issue can't be...
- Question
- cloud
- jira-software
- jira-software-cloud
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...or that? My Jira admin said that teams is a system field and therefore is different than a custom field. If that is true then is there a way to get the name of the team as a smart value?
- Question
- automation
- cloud
- jira
- jira-cloud
- smart-value
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I need to capture a Slack thread and create a Jira ticket on a specific workflow board. Suggestions?
- Question
- jira-core
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I need to capture a Slack thread and create a Jira ticket on a specific workflow board. Suggestions?
- Question
- jira-cloud
- jira-core
- slack
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How can we update user picker value on basis of value of single select at time of creation of issue in jira on behaviour please share script
- Question
- jira-software
- jira-software-server
- server
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Hi, I have created a mail server with following details: Protocol: SECURE_IMAP Host: outlook.office365.com Port: 993 The test connection was successful. Now I am trying to use this mail ...
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I have a dropdown field that calls out which platform the bug is on (Windows, Linux etc.). Depending on the project, the list of options is different. I am trying to bulk tickets between pro...
- Question
- jira-software
- jira-software-server
- server
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The JIRA documentation says under Admin there should be a user component, there isn't. I am in admin group but in Groups there is no add user button or link, why so complicated?
- Question
- jira
- jira-server
- server
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Our teams have several automation rules and lately we have been having some of them failing. The failure is not on how the rule is written because it actually says in the log that the edit has been d...
1,271 views 5 0 Deleted user January 14, 2022- Question
- cloud
- jira-software
- jira-software-cloud
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Hello, I am trying to link together 3 separate business units, Sales, Production, and Deployments using both JIRA and Confluence. My goal was to have an intake form be s...
- Question
- cloud
- jira-software
- jira-software-cloud
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We are embarking on utilizing Jira in a more involved fashion. Currently, we have a single large project and have created sub-sprints that focus on development tasks found within the SAME proje...
- Question
- cloud
- jira-software
- jira-software-cloud
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Hi. I'm trying to build some reporting solutions, and I need to implement a metric that examines the average update time on issues. That is, Highest-Priority bugs should have an update every...
- Question
- cloud
- jira-software
- jira-software-cloud
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Hi I am trying to setup a kind of automation here where, I want to know if this can be possible and incorporated in the present environment. So I've Visual Studio (VS), Jira Software and Github (nor...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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I've just joined Atlassain and I have no clue what I'm doing really. I'd love some feedback or links/tutorials on how to manage or use products and what I should do moving forward
- Question
- jira
- new-to-jira
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...rafana --", "enable": true, "hide": true, "iconColor": "#5794F2", "limit": 100, "matchAny": true, "name": "releases", "showIn": 0, "tags": [ "release" ], "type": "t...
- Question
- cloud
- jira-software
- jira-software-cloud
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Good morning Atlassian people! Is there a way to use fields as a trigger to load specific checlists? example: Department Field: Customer Service -> pulls checklist template A Departmen...
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Hi, In the service desk project, some of the assignees couldn't resolve the issue within the SLA determined time. However, I want to change the First Response Time to maintain the SLA time limitatio...
- Question
- cloud
- jira-software
- jira-software-cloud
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Hi Team, We are using same workflow for all main issue types. I have a requirement to create a jira ticket from Requirement issue type if we choose the option "Create a New Feature" = yes on c...
- Question
- behaviours
- jira-server
- jira-software
- scriptrunner
- server
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Hi, I've recently upgraded my Jira Server from 8.13.3 LTS to 8.20.2 LTS. Besides that I've also changed database from PostgreSQL 10 to PostgreSQL 13. Of course I know that is unsupported version, bu...
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Hi Team, As per recent scan we found out that there are lot of places where Atlassian bundled plugins are using log4j 1.2.17 inside. We are using Jira Service Management 8.13. Any suggestions how ...
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Hello, I'm trying to import the list of subtask from csv file. The Story has been created - it's only about adding subtasks to it. I cannot do this because my jira is not mapping issue type, so it...
- Question
- jira-core
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Hello, I need to get a count of all tickets that were unresolved on January 1,2021 so that I can give a true comparison of the improvements in the backlog. Anecdotally, I know that we decreased the b...
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Hi, New to JIRA - Wonder if there is a way to create an EPIC that has a start date of 1st of each month for a year - We have a new process that has to start each month and to save time wondered if yo...
- Question
- cloud
- jira-software
- jira-software-cloud
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Hi Does anyone know if it's possible to use advanced compare condition in Jira automation to match a project name? So far I have this: But when I transition an issue the audit log is saying th...
- Question
- automation
- cloud
- jira-software
- jira-software-cloud
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I have about 20 fields that I want to have set that for a specific transition, those 20 fields are not set to "rework". In other words, don't allow transition if even one of those fields has the valu...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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