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Error message on CSV import

wayne.hadrill January 14, 2022

Importing a CSV file of tickets to be created in Jira. Received this message. I added the "Original Fond in" to the csv but still getting the error.  Appreciate any ideas

ERROR - Issue can't be created due to the error/s [ Originally Found In: Originally Found In is required. ]

 

2 answers

0 votes
wayne.hadrill January 14, 2022

Thanks John, I did populate the field in the CSV but still received the error message

image.png

0 votes
John Funk
Community Champion
January 14, 2022

Hi Wayne - Welcome to the Atlasssian Community!

Are tiy sure you mapped the field correctly? 

wayne.hadrill January 14, 2022

John i added it to the CSV file but did not map it to a field in Jira - i didnt see one on the list.   Here is a screen shot.. Is it supposed to be mapped to something in Jira?image.png

John Funk
Community Champion
January 14, 2022

That is your problem then. Jira says the field is required to create a new issue, and you are not passing a value for it. 

John Funk
Community Champion
January 14, 2022

You didn't populate it if it is not mapped. You need to map the column in your CSV to the field in Jira. 

wayne.hadrill January 14, 2022

Ok John i did map it now, but now comes back saying the format is not valid.  I tried with quotes and without. Not sure what the expected format is for that field. Do you know?

image.png

John Funk
Community Champion
January 14, 2022

What kind of field is the custom field Originally Found In?

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