Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Align’s Help Center Web Address is Changing

On Friday, July 31st, the URL you use to access Jira Align's Help Center website will be updated: will change to We are making this change as part of continued rebranding efforts to reflect our new product name.

What’s changing?

We’re using a host mapping option to change the URL to our new address. After the change, you’ll see the URL in your web browser update automatically when attempting to access content using the agilecraft.zendesk web address. For example, for a link to our most recent Release Notes article, the URL will change like so:


Any direct links to help content that we’ve posted here in the Atlassian Community, along with any bookmarks you’ve saved to articles will continue to work. And any links to the Help Center you’ve shared with others in the past will still work, too.

What about in-product help?

Inside of Jira Align, the help content accessed on various pages by clicking the Help button at the bottom-right corner will continue to function normally. This also includes searches and links within the Help slide-out panel. You’ll notice the new URL when hovering over a link inside the panel. 

What do I need to do to prepare for the change?

In short, nothing!

The username and password you use to log in to Help Center will continue to function normally. No password resets, updates, or other account management is required. 

If you happen to use a password manager to host your login credentials to our site, you may need to update the URL in that software or browser extension to correctly auto-fill your username and password.

Please comment below if you have any questions, concerns, or feedback to share. We’ll provide updates if there are any requirement or timing changes. 



Log in or Sign up to comment
Community showcase
Published in Jira Align

Lean Portfolio Management with Jira Align

Lean Portfolio Management (LPM) is a relatively newer management methodology which draws from lean and systems thinking approaches to drive value-based outcomes, as opposed to more traditional techni...

1,306 views 2 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you