We work with subtasks and our manualy rule is, that when the first person is assigned to a subtask then this person has to set the issue status to "In Progress". How can I do that automaticly? Ther...
i am trying to basically take an output from a power automate email - that creates an issue and inputs the template into the description of the jira issue. im then trying to use a smart valu...
Can anyone help me understand why the second condition is failing when it's basically written the same as my first condition?
Hello All, I have a main project board (HMA) with over 300 tickets encompassing many topics and is our communication source with another company. Everything has a due date, so what I have done was c...
Hi Community. Is there any way to iterate over all the issues in Jira, and then extract the Project Lead(s) for the individual issue - but only get/notify the Project Lead once per project? Examp...
For process specific stories, using Epics with template stories is a great approach. How can such Epics be cloned along with the stories?
I have set up an automation in JIRA that works as follows: WHEN: Issue transitions from (in progress, resolved, reopened and/or opened) to (closed). IF: Issue type is one of (task, sub-task, story...
We use an automation to move issues from a state "ToBeReleased" to done once the fixVersion of the ticket is released. That so far is all straight forward, now I wanted to extend that functionality f...
We have a cloud instance of Jira Service Management. We are using automation to post a web request to a 3rd party software when tickets are created and edited. Our 3rd party software needs to know th...
Hi, We have some licenses in our asset database with an expiration date (ID 98). I would like to receive a Jira service desk ticket 14 days before the expiration date How can I turn th...
我的需求是在问题创建后的2分钟后发送Webhook请求。正常的设置步骤如下,但由于当前jira未实现“Delay”延迟条件,请问在不进行二次开发的前提下,有什么办法可以达到这个效果吗? 预期设置步骤: 1. 登录到Jira。 2. 在项目菜单中,选择 "设置"(Settings)。 3. 在项目设置页面,找到并选择 "自动化"(Automation)。 4. 在自动化页面,点击 "创建...
I am trying to set up an automation to sum all of the stories, tasks, subtasks ect.. story points to automatically set the EPICS story points.
Hi Community, I've built a manual trigger on confluence which when runs, creates a copy of that page on another space with the latest date. However, what I want is that as soon as this copy is creat...
Hi Team, I have this error in my automation "Could not send email, the 'To' address field is empty. If you have referenced a field it may be empty." the thing here is that the address field is the r...
Hello community, I want to create an automation that checks the mentioned users in a comment to see if they are part of a specific group. Do you have any ideas on whether this is possible, and if s...
Hi, I am trying to modify the value of a date custom field using smart values for a Jira Automation, according to this documentation: Jira smart values - date and time | Cloud automation ...
Is it possible to automatically sum up all values of "Number" field of all stories linked to an epic and display the resulting value on the epic?
Hi Folks, I have 2 Projects. One Parent project that has the features and a Child project that has the stories which are child issues under the Features in the Parent Project. I need the total of t...
Hi, Id like to find the best way to track what we originally estimated our story points would be. Versus what they actually turned out to be. So that we can learn if we are ever vastly estimating...
Hello, I see that notifications are sent via OpsGenie. OpsGenie incidents are separate from normal ITSM incidents this is what I figured out. Is there a way to sent a notifications from ITSM incide...
I want to create a Quick Action automation where I create a new branch in github. I want to also fill out the 'source branch' based on a smart value (in this case issue fix version) but it seems I ca...
I am trying to send a slack message via web request that asks to view the list of tickets that have not been touched in 7 days. The same message sends with each issue that is found in ...
I am having issue writing an automation for any Epic which looses a child. I cant seem figure how to update the story points for an Epic when it looses of a child ticket
"Specify a valid value for reporter" error is getting while creating user story/ bug from agile workbench in pega
I'm trying to create an automation for the following scenario, but I'm stuck and need help. Step 1: tickets are assigned a numeric "master priority" (custom field) Ticket A = master priority 1 ...
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