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All admin accounts deactivated via SCIM – need account recovery

Timofey Bobkov
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December 15, 2025

All administrative accounts have been deactivated due to SCIM provisioning from Microsoft Entra (Azure AD). 

We urgently need help recovering administrative access to our Atlassian organization.
We currently have no active org or site admins and cannot log in to
admin.atlassian.com.
How can I activate admin accounts?

1 answer

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Oleksii Melnyk _MOY Apps_
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December 16, 2025

Hi @Timofey Bobkov !
First, try recovering one of your Azure accounts and signing in with it to transfer permissions to someone else. If this isn't possible, you should contact Atlassian support.

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