I went to my Atlassian manage profile page and changed my email address. The page now says this: Update pending verification We just need you to check your email xyz@xyz.com and confirm your passwo...
We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as the...
I am required to use Jira boards through my employer. I do not want my information shown publicly. I did not opt-in to any use of my private information. How do I opt-out? I do not want to be g...
I've just installed Sourcetree 3, and somehow this automatically creates a profile for me in your "community" with my full name?! Tried changing it in my Atlassian account, and it hasn't updated on ...
I've changed my email id from <something> To <something else>. Hence could you please update your systems with my current email id.
Can anyone please tell me how to update my company address (physical, ie mailing) -I keep getting an error message, and get no response from support. Have logged two tickets! Trying to get my ...
Hi there, Could you please let me know what will happen with the data I will have created during using the free version of Jira Cloud when it expires? Will I have access to my project after...
Hey Since recently we had a screen with product access counter in the product access tab. That was a very useful screen to have the exact number of user for each product. Plus a quick way ...
I NEED TO CHANGE THE VAT IN MY INVOICE , I HAVE MADE A MISTAKE. I DON'T NEED TO PAY THE TAXES IN MY INVOICE. HOW I CAN DO IT, FOR PAY WITHOUT TAXES??
If we buy for 50 license, can we create 100 users and use 50 user at a time...
When trying to delete my account I get this message: "You can't delete your account Your account can't be deleted because: This account is the primary billing contact for one or more prod...
Hi team, I received an email yesterday evening asking to update payment details since a transaction cannot be processed. However the money has gone from the account. can you check and see what the i...
Hello, I want to be able to delete my entire account, so that i can re-use my email address ton another account late. Thank's
Anyone knows how I can access Jira using username rather than email address?
Since Atlassian is an aussie Company, they have to follow the local laws. The australian Assistance and access bill forces Australian Tech companies to implement access to their Products - Wit...
Hi. I just signed up, made a post, and then realized I want my name displayed differently. I edited my profile and changed both my FullName and my Nickname. But the name displayed (on my post) d...
Unable to log in to Atlassian account using Chrome, Ubuntu16. Getting 403 Errors. 29022131.atlassian.net Something has gone wrong Check that your browser allows third-party cookie...
I'd like to change the billing date on my Atlassian payments to the start of the month to match a number of similar expenses. How do I set that up?
Hello, I changed my name in my profile but it is not reflected here. (Like two weeks ago) The account was ordered by my coworker and her name should not be public (search engines) for something I w...
I have created a Trail account and i have completed setting two step verification. But still i am not able to get into tool,i am still in Account management screen. Please guide
We have a problem with our JIRA account, but every time I try to submit a support request, all I get is a form that is itself broken. Trying to submit the form generates the error: "Somethin...
Hello, We're in the process of establishing a new buying system. Does anyone know whether Atlassian accepts purchase orders? Kind regards , Ewa
Can't Able to logon
Hi I posted some suggestions to a question https://community.atlassian.com/t5/Jira-questions/JQL-to-fetch-if-an-issue-was-completed-closed-between-the/qaq-p/918912 But i’m not seeing them show up ...
Impossible d accéder via la doube authentification à mon compte passong.externe@g7.fr
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