On the iOS app I have it configured so I receive Critical Alerts for all Opsgenie alerts I receive. This works well for high priority alerts but is too noisy and disruptive for low pri alerts. How do...
It seems the "Work Item Created" trigger doesn't work for tickets that are created from an automation rule in Assets (only works if ticket is created within Jira or from email handler). For example,...
I am a new subscriber to the business AI plan and I am struggling with video quality. I have a good webcam, but when selecting video quality in the desktop app I am often only offered 480p or l...
Hey, I created a organization & organized-managed project on a free plan. Unfourtanately, I (as org admin) can't delete any issues while other people can. I figured out, that I can't delete iss...
The issue we are running into is that after integrating Bitbucket to Compass to show component events, the results are publishing fine but the events appear in all deployment environments. We're look...
I was using Loom to record a Google Meet call. When I started recording, no one in the meeting could hear me, although they could before I started recording. When I stopped recording, they could hear...
A few weeks back, I noticed that Jira's Slack integration was updated to utilize a new preview panel, which includes a "Preview in Slack" option, that opens a sidebar with additional details about th...
Is it possible to transfer the project/workflow/settings from a project set up by another subscriber using Jira - which they are happy to share - without copying over the data as well?
Hello! I need some support with an inactivity rule. I need the following logic: My automation needs to run Monday through Friday, hourly, checking the "Awaiting customer" ticket queue. It shou...
Dear all, We are actually review a process for handling the best approach to manage different level of support when an incident is reported from Jira Service management Usually L1 support are Agent...
Hello, I am having problems accessing my cloudfactory domain to finish up on the onbording process. Kindly advice. I am receciving the error to contact my domain for reactivation
As example, I have a page with LaTeX Math Block macro but when I try to render the page with Include Page macro, the math block show as macro name instead of render properly in the mac...
Hi Executing atlas-package on a app including jira-core results in a build failure. <dependency> <groupId>com.atlassian.jira</groupId> <artifactId>jira-api<...
Hi this pipeline is working except $BITBUCKET_PR_ID or $BITBUCKET_BRANCH image: atlassian/default-image:3 pipelines: pull-requests: "**": - step: name: "Download and Dir Scan" sc...
When I try to delete my account, it tells me I'm a technical contact on a subscription. On the license management page, there is one free "subscription" for a Bitbucket workspace I deleted. ...