If you manage a Jira Cloud instance, you probably know what this feels like. The system runs smoothly, and teams rely on it every day. Still, behind the scenes, things can slowly start to drift. Mayb...
Hi Community I created a Rovo agent for Slack and realized the agent will greet the user by the service account used to set up Rovo and not the user slack name I have defined for the agent to g...
Hi team On March 25, we confirmed that an external user (youji3.tomeda@medical.canon) was required to use an OTP and could not log in to Jira. We would like to confirm the following: Could you pl...
Hello, We are currently trying to switch to the free plan, which requires removing some members from the workspace. However, the administrator account created in Confluence is currently deactivated,...
1/ Context: Care team want to get raw data of Burnup chart for self-visualization and high-level report (divided by workspace -> board (team) -> sprint) Path example: Spaces -> Care Appli...
I'm trying to catalog the company's JSM & SFT projects and their respective customfields in order to register their interactions and which fields they share, but i can't see anything related...
I am using this https://<domain>/rest/api/2/issue endpoint to automate creation of some scheduled tasks which was working fine for months now but all of a sudden i can see this automation faili...
Hi everyone, I’m building a Forge app for Jira Service Management and ran into a confusing issue around customer provisioning. Our use case: We sync users from an external system (PartnerProfile)...
Hello Atlassian Support Team, We are experiencing a critical issue with our Bitbucket workspace at: https://bitbucket.org/t2pms/ When trying to access the workspace, we are seeing the following er...
An agent cannot logon to my cloud JSD with correct username/password. He is forced to authentcate with 2FA, although it is not active in his profile. The user is also a member of another JSD cloud te...
I was able to grab the JSON information, but need it to get into a readable and proper format with bullet points and all - and the current JSON version repeats itself over and over and over again.......
I would like to open a support ticket for an issue related to Rovo Dev. Specifically, if I enter any query, or even just type Hello, I get the following error: > hello ─── Access Denied ────────...
Why have I started getting this message when I open the Jira app on Android 12? Your organisation requires your device to run on at least Android 13 to use Jira. The Jira google play listing says...
I want to use Rovo Dev for code reviews when a new pull request is raised. I have added my custom instructions in the .rovodev folder. However, the problem is that my repository code is not from open...
Please check the attached image. On a PC, the design created via a Power-Up is reflected on the Trello card. I am retrieving values from custom fields and reflecting them in the design. * Note: All ...