I have two fields, one is the severity (Sev1, Sev2, Sev3) and second is time range (Monthly wise) The user can select multiple severity levels and can select the months range. Based on the ab...
Your CEO wants strategic KPIs. Your Jira Dashboard shows burndown charts. At some point, it happens in almost every growing organization. An executive asks a simple question: Are we deliverin...
Cannot link IT Support to the "Internal" Knowledge Base. When trying to share the link it fails. Prompt states "Cannot link. Try again later". It has been doing this for a couple of months.
Hi Community I created a Rovo agent for Slack and realized the agent will greet the user by the service account used to set up Rovo and not the user slack name I have defined for the agent to g...
Hi, My Atlassian admin and I are having trouble getting our workflow to work with the Atlassian Rovo MCP using API Token authentication. We’re trying to automate Jira ticket creation through our CI/...
Hi everyone, We’ve set up an jsm instance for which we need that the end user should upload a CSV/spreadsheet and it has all the data like item name type quantity ... Etc and for each item jsm shoul...
Have you ever tried pasting LaTeX syntax like $\Sigma$ directly into a Confluence page — only to see plain text instead of a properly formatted inline formula? That’s because Confluence trea...
It is no longer possible to use the ‘Insert excerpt’ macro if the excerpt is located in another space. In space A, an excerpt is added to a page. In space B, the ‘Insert excerpt’ macro is added b...
Hi everyone, I accidentally created a second Atlassian site (mydomain-team.atlassian.net) while exploring plan options and site settings. My main site is mydomain.atlassian.net — the second one is c...
Hello I created a new server and i exported an old space to my new space. All data are present on the new server but when i want to authenticate on the space i have "Unauthorized operation" The spa...
Hi Community We’re excited to introduce AI Suggested Playbooks – a new Jira Service Management feature that analyzes your current work items and suggests relevant existing playbooks—helping agen...
In many organizations today, different teams rely on different tools to manage their work. Customer support and IT service teams often work inside ServiceNow, where incidents are created and tracke...
The lack of ability to make a comment into a task directly, rather than having to create the task as a subitem, is silly and results in things like this:
Hi everyone, I’m trying to set up a workflow transition validation in Jira Cloud using only native functionalities. The Goal: I want to prevent a transition from happening if: The Assignee ...
This one started with a very relatable moment from @Darryl Lee : “Rovo gave me invalid JQL… and the JQL Assistant said it was wrong too.” Oof. We’ve all been there. What happened ...