Hi, I'm experiencing inconsistent email threading issues when communicating with vendors who use ManageEngine ServiceDesk Plus as their ticketing system. Here's the situation: Our setup works as fo...
Hello everyone! I have 4 different fields and each of these fields has a weight, is it possible to calculate each field * its weight and add the results in a fifth field? Example: Field A, if the ...
Alguém com esse problema? Unable to pull image: Head \"https://docker-public.packages.atlassian.com/v2/sox/atlassian/bitbucket-pipelines-dvcs-tools/manifests/prod-stable\": Get \"https://docker-public...
Hello When i create a ticket, i can't set weekend day in start date label ? Where could i configure.it ?
Is there a way to add all members of a workspace to the board when opening it instead of adding each member one by one?
I am new to JIRA. Can someone let me know how to start learning and where to begin?
I have users that use their Microsoft accounts to connect, but we are moving away from exchange. What will happen and is there a way to avoid any interruption? many of my users used their Microsof...
When I try to do a bulk change of the field "% Dev Complete", the field does not appear in the change list. However, all the other fields do. How can I do a bulk change on a field that starts with a...
I would like to automatically calculate the time elapsed from issue creation to resolution in Jira Service Management. When the issue status changes to "Resolved", I want to calculate the time diffe...
Are you only measuring what's easy—or are you measuring what really matters? Whether you manage internal support or government contracts, performance tracking in Jira must go far beyond basic statu...
More greatness to come....
Olá comunidade, Estou buscando aprimorar uma automação no Jira e preciso da ajuda de vocês com uma regra específica. Atualmente, minha automação cria novos incidentes. No entanto, gostaria ...
I have a project that is an onboarding task manager system. New employees are created as Epics from a filled out form. When that form is filled out my first automation is fired which fills in a seri...
Hi I have multiple projects and boards. Some of the tickets from various projects are depedent. How can we link these? Like we can link tickets as blocker and links to in same board but how ca...
Hello, I am an admin for our Jira Cloud (Company-managed) project, but I am unable to see or access the board and backlog for the project. My teammates can still access them without issue. Troubles...