Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Custom field changed after automation

Viviane da Silva Moreira March 27, 2025 edited

 

In Jira Software, there is a project with an automation to change the assignee. There is a field that, through the script runner, we do not make it editable. It has two options, true or false, but it appears as empty or disappears when I click and make a change in another field that is not in the automation. A text field, for example. Can you help me?

Print automation.png

 

1 answer

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 27, 2025

Hi Viviane,

When you look at the history for the issue, who does it say edited/changed the field? 

Have you looked at the automation rules that ran at the same time to see if another rule might have changed it?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
atlassian, atlassian government cloud, fedramp, webinar, register for webinar, atlassian cloud webinar, fedramp moderate offering, work faster with cloud

Unlocking the future with Atlassian Government Cloud ☁️

Atlassian Government Cloud has achieved FedRAMP Authorization at the Moderate level! Join our webinar to learn how you can accelerate mission success and move work forward faster in cloud, all while ensuring your critical data is secure.

Register Now
AUG Leaders

Atlassian Community Events