Get a Custom Field returns empty Array
Greetings,
we manage multiple boards for different customers and use the API to transfer data from Trello to our ERP software. This process creates a new ticket and uploads the ticket number into the custom field of Trello cards.
For some time now, we have been creating new boards and noticed that the values are not being uploaded into the custom fields. This issue only occurs in the new boards.
To investigate, I ran a test and compared it with older boards. I found that when requesting the idCustomField in the new boards, the response returns an empty value in the JSON array for custom fields. However, the custom field is already attached to both the board and the cards.
I also tried to manually enter the value, but unfortunately, that didn’t help either—I still receive an empty response.