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I have an automation rule to send admins a list of inactive Confluence pages. We're coming back to this process after a few months, but noticed the email action is no longer including the details whi...

• Question
• cloud
• confluence
• confluence-cloud

Today (15/10/2025) we have encountered an error where Jira Cloud has automatically invited a number of suspended users to Jira Product Discovery.  In Audit logs it says IDP, but weird part is...

• Question
• cloud
• jira
• jira-cloud
• jira-product-discovery

Hello Community, I have an issue that i want to mimic script runner fragments where they can create a button to trigger the "Create" screen.   So in Cloud, i want to use automations instea...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud
• script-fragments

I'm trying to create an automation (pictured below) that, when triggered, creates a task with a set of subtasks, and each subtask has a set of checklist items. In the automation settings, I use the ...

• Question
• cloud
• jira
• jira-cloud

I'm creating an automation as seen in the screenshot below. My goal is to: Create a new task with corresponding subtask & checklist Organize the task within a designated Category However, wh...

• Question
• cloud
• jira
• jira-cloud

...ier, lifecycle The relevant section of `compass.yml` is formatted as follows: fields: tier: 2 lifecycle: Active isMonorepoProject: true The current docs indicate that that is how it s...

• Question
• compass
• monorepo

I need to hide some unrelated sprint that are on my board and also showing up in the velocity chart. meaning is affecting the KPI greatly. Those spring have a different origin board even though they ...

• Question
• cloud
• data%20center
• jira
• jira-cloud
• jira-software

...ith “{code:linenumbers=true|firstline=0001|collapse=true}”. I read that the “code block” macro (and others) will be DA on Feb 2026. Recommendation is to use the “code snippet” element. This document&n...

• Question
• cloud
• confluence
• confluence-cloud

Have you ever wondered who changes something in Jira and fails to do it? Perhaps a sprint was ended too soon, a workflow was viewed differently, or a work item simply disappeared. It is a typical pro...

• Article
• audit
• audit-log
• history
• jira
• jira-automation
• +1 more tag...

Hi Team I want create a SLA for JSM project,  How set SLA for "Resolution Time = Actual Submission Time"

• Question
• time-to-sla

Hi everyone I have a question about a support project in Jira Service Desk. I opened a ticket on behalf of a client, and then: changed the reporter to the client’s account, added a comment menti...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I have the view set to monthly, and it appears that the months are divided into halves.  I have an idea that ends on October 27 and a new idea starting on the same day.  However, because th...

• Question
• jpd

...sing a HTTPCaller in FME for those familiar that looks like below, although the issue I am getting is also the case in Postman. Every query now only returns a response body of {"issues":[],"isLast":true...

• Question
• api
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hello, I need someone to please call/chat with me to figure out why I cannot access my company's Trello account. I had made an account before I realized they were going to send me a link, and now I t...

• Question
• cloud
• trello
• trello-cloud

Hi folks,  Thanks to those who registered for and attended the second session of Opsgenie Migration office hours! It's our pleasure to host these sessions & provide support to our communit...

• Article
• opsgenie-migration-office-hours

I have a confiform to capture hours worked on various tasks set up like: Name: User Date:  Date T1Hours:  Numeric T2Hours:  Numeric I like to get a table to display the sum of h...

• Question
• confiforms
• confluence
• confluence-data-center
• data-center

Guys, I'm at a loss here...  I created an article with confluence and now I want to access this article via the knowledgebase of my project, as this is the only place where I can get a public l...

• Question
• cloud
• confluence
• confluence-cloud

Hi all — we need help choosing a plugin for Jira (Cloud) that can: Automatically scan issues, comments and attachments (including text within documents/images if possible) for sensitive data — pho...

• Question
• cloud
• jira
• jira-cloud

I haven't found this reported as an anomaly.  My problem is: I have a plan based on a filter with ±600 issues.  The proejct has beed going on for a wile now, and the plan only shows 400 is...

• Question
• cloud
• jira
• jira-cloud

Overview Linked Issue Dependency Mapper complements Jira Service Management & Jira by bringing dependency intelligence directly into your ITSM workflows. It helps teams see how incidents, probl...

• Article
• apptoberfest-apps4itsm25
• apptoberfest2025

In an automation in which I create stories for multiple sprints I want to also directly assign the created stories to those sprints. However I am limited to just assign to active and next sprint by d...

• Question
• automation

So even with the permissions, it's not possible to edit it. we try to access to: Projects / Service & Support / Project settings  Portal

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

How to Auto-populate Month-Year (MM/YYYY) from Actual Submission Due field In JSM forms 

• Question
• automation

Hello, I have been using Rovo Dev CLI extensively for the last two days (~3000 credits). Today when attempted to execute a command I got this error: You've reached your daily token limit  Yo...

• Question
• rovodev

In the Jira platform section of this week's release notes, there is the following item: We often @mention people in a comment for the purpose of keeping them informed, so they are not expected...

• Question
• cloud
• jira
• jira-cloud
• release-note