Unable to Log in to Trello

[zachary Pauley]

I work at a public university and am also a student there but I am not able to log on to my work trello account that utilizes a SSO. I've spoken with our IT department and even after their attempts, every time I try to log on, the same error message pops up. "Something went wrong. Can not finish authentication. Please type a signin command to the bot to initiate the flow again". This message pops up when I access trello via Teams and via web browser - I have also tried different web browsers, incognito mode, etc.