I am trying to see if there is a way to automatically escalate a ticket based on a date/time set. So if I create a Medium Priority ticket, and set a date/time for tomorrow at 10AM, tomorrow at ...
User receives the following error message (sometimes) when trying to move pages to new areas in within the same space: Move Failed. You are not permitted to move a page to this location. ...
Hello The status in workflow are not translated in the workflow designer. The original status is in English, but it was translated to Portuguese, the translation works fine in the screens, but in t...
I am trying to change some permissions and Issue Types in my project. Nothing is editable or clickable in my project. I dont know what is going on and I'm an Admin,.
I have a requirement which involves in creating tickets in different project based on the fields selected/filled in the base project. Is that possible through JIRA Cloud? If yes, does anyone kno...
I did upgrade my Self Hosted instance of Jira to the latest version but I did not see any new UI after the upgrade? Did I miss any step or the new UI is not available on the self-hosted instance? Wh...
I'm trying to find a way to filter how to accurately find the amount of time a user spent within the last 30 days, for issues with and without multiple work log authors. I want to use this filter to ...
When trying to refresh my remote repo list in the repo browser window, I always get an authentication error. Using SSH to connect to a hosted GIT environment. Login failed for your Bitbucket Server ...
I'm trying to export via JSON all of my team's Trello actions, but it caps the number of action results in JSON at 1000. Is there any way to fix this to get our entire action history?
I currently have 2 projects where the same user is set up only under the "Users" role. In 1 project, the user is able to view the backlog. In the 2nd project, they can't. What could...
We are running Confluence 6.3.1 Can we upgrade straight to 6.7 or do we need to step through 6.4, 6.5 and 6.6 first?
Hi Team, I want to know what is 1. first response time of the ticket? 2. Once user and me started commenting on the ticket. for all the comments what is the average time taken for us to re...
We are creating issues on our project , but our backlog seems to be empty.
I cannot seem to find the area where I can add the permission for the customers to view their description and such in their portal requests. Since I am admin I can view my requests and it has many de...
I have created an e-mail subscription for my filter, but e-mails are not being sent. I have checked Junk and other folders, but nothing. What might be a problem?
I notice that if I don't exercise the logout option, I am forever logged in. Is there a way to configure JIRA software so that if the session is idle for a specified period of time (i.e., 1 hou...
Can I change the version report to show what confidence bands are displayed? Currently the report only shows the 10% variance in average velocity for predictability. I would really like to see 10, 20...
I have to create a horses training tasks (on a daily base). Now I have a spreadsheet, but I'm searching something more modern. Maybe Trello is the solution. Can you please take a look at the sheet at...
Hi, I am in the middle on integrating our upgraded confluence ( from v5.6.3. to v 6.3.4) with Jira. I have already created a Jira user server in JIRA where I defined confluence application name, pa...
One of our requirements for adopting a new technical documentation tool is single-sign on. By this we mean the user would sign-on once to our application and would be able to access the help sys...
Hi, I have an internal Crowd directory. I am thinking about moving the authentication to Active Directory. The approach most feasible for me is to use Delegated Authentication. Thi...
I would like to add a custom field akin to "Select List (Single Choice)"; this would render a combobox that allows the user to select a single value. Rather than specifying the values that are suppo...
I have a usecase which involves creating a confluence template from within a JIRA issue. Is there a pattern to follow?
I'm in IT for a small company. Recently we got new management and they suggested we use Jira Service Desk for a ticketing system. They mentioned that I should set up the service desk on a VM we set u...
We have a project that needs to start a scheduled build, using the latest branch created with a particular name a few hours earlier. What I have in mind is a Bitbucket hook that adds a Bamboo ...
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