Hi, I have started using TestKit to create some automated tests and it seems to be a very useful tool. However, my plugin is driven by project category, and as far as I can see, there is no abili...
Hello, I am the reporter of a case and the current assignee asked me to extend the DDCA When clicking on the "Process" button I can only modify the Start date but not the Due Date for Current Assig...
We work work about 10 customers currently and provide software solutions for their business. We currently document the customizations and general user documents (tips) in confluence pages. ...
For our Service Desk - Server setup our customer logins are in the same database as our staff JIRA logins. We have one group that has all of our staff logins, our customer logins are not in any group...
My end goal here is to create a custom field on the parent story ticket called QA Task Status ( basically a sub task renamed). I want this custom field to auto populate the QA Tasks status as it tran...
Is there a rate limit on JIRA handling incoming webhooks?
We have a business case where our sales managers will review all requests made by our customers prior to calling them. Our sales managers are not agents in our JSD, they are just collaborators. We se...
Everytime I try to upload a photo onto my page I receive an error message saying it cannot connect to server. What's going on?
In the New Issue view, you can't see how to log time for the subtasks for the parent issue. You can do this in the old view. Thanks
I have 60+ scrum teams that are / have already moved to Jira. I need to be able to create dashboards and review velocity, bur up charts etc for all team and / or sets of teams at one time. Can I pull...
I initially scp atlassian-servicedesk-3.15.3-x64.bin from the site to my home directory on my linux server. I ran the installer following the prompts for the upgrade. Once completed i was unable to e...
Hi I have one Trello account for business, which I am currently exploring. This one is therefore up an running in its infancy. I has its own associated e-mail & password. I usually enter via "Si...
Hello, I have my Jira and Confluence systems configured for HTTPS and have them linked successfully. However, when attempting to navigate between the two systems via app links, I am still prompted t...
Hello Nova members, We would love to know what's your favorite Atlassian Tool? Describe in one word the reason behind your choice. Best, PS: Share your thoughts, the winner will get a ...
Hello Trello team, I would like to take a question with you, my company has a policy that restricts access to the Microsoft Store, so I can't install Trello Desktop, but in my opinion the Trello Des...
Hi, Please can you tell me if I can pull data from a mandatory custom field into a ticket title. For example, I have created a required field called 'Company Name' which I would like to pull th...
We have been using Jira Desktop for about a year, and a few months ago we activate the satisfaction survey but not all of our clients receive it. We receive service requests from different way...
Is there any way to assign multiple assignee's to Stories or tasks? This should NEVER be restricted.. why in the world would we want to restrict this? VersionOne with all its shortcomings would at le...
We need to migrate the bitbucket database from one Postgres server to another one in the same version but newer hardware. Checking at the moment, our bitbucket database is 66GB at the moment bu...
We are planning to enable SSO for our Jira instance which is on cloud. But we would like to know how the existing users will be mapped to the users in Active Directory. How do we test this before do...
The compatibility guide doesn't explicitly call out specific MS SQL editions. Is MS SQL 2012 express supported?
I use the Jira Software Cloud, after changing the task type scheme, process scheme and screen scheme, all tasks that were created before the transfer disappeared from Backlog. I can see them only in ...
...ssueInputParameters.setSecurityLevelId((long)10740); issueInputParameters.setSkipScreenCheck(true); issueInputParameters.setApplyDefaultValuesWhenParameterNotProvided(true) log.error("Estou i...
First let me say officially thank you to everyone who has made a post to help others. I run a help desk and just got service desk and it has been a huge help. With all of your help I have...
more details: I have 3 pages which have 10 numbers each. And 3 other pages where these numbers should be also printed. I want to do it using variables...
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