we would like to self host a new jira helpdesk solution. may i know What is the minimum server requirement of the server hardware? which platform is better, faster and security such as window...
Hi folks, my problem ist that i will move the "div.activity-item.request-fields" (Issue Detail Fields) in the Customer Portal from the bottom to the top like you can see in my screenshot.  ...
Sitting with Jira 7 and trying to understand why there is not possible way to add post functions to a transition. I have created a work flow and on some transitions like from Rejected ...
Good morning We currently have JIRA 7.36. and JIRA service desk 2.5.0 installed and we wanted to know the consequences of not updating the described versions. Thank you very much
we have setup automatic xml back up in confluence with attachments. when the scheduled job is completed when the backup file will be placed in backup directory. is it immediate or at any specified ti...
Hello, The SLA's in two of our projects do not seem to be recalculated. Recalculation start, then nothing happens. How to fix this? Jozsef Lehocz
I've just started at a new company and am currently just a user (i.e. no admin responsibility or rights). Its a large company and has ~12K+ users. I've been a Jira admin in a p...
Hi, I have created a branch(Feature/AAT-750) from the master, and tried to checkout from the git bash.but every time i am getting the same error (fatal: Couldn't find remote ref refs/heads/Feature/A...
Is it possible to create a new servicedesk item directly from the backlog in Jira ? Sometimes backlog items have not yet been gathered in a sprint but needs direct attention bij the team. It would b...
Hi, i'm trying to build an asset management solution for our org on JIRA Stand alone instance- this is after reading through blogs on what atalassian achieved. This for me would be a proof of conce...
Macro for sorting confluence pages by number of comments. My company uses confluence to gather user feedback: Each time a user mentions a know pain point, it is added as a comment to the releva...
Steps to reproduce: 1. Open any Trello card of yours 2. Paste a Youtube URL (e.g. `https://www.youtube.com/watch?v=mSgza7elZt8`) as a comment of that card, and save the comment => the Youtube vi...
Atlasssian describe how Connect, being web-hook and REST API driven, is completely language and platform agnostic. This means that one should be able to create a Python service externally t...
With every status change an email is sent, causing to much email traffic for the users. How can I reduce the number of emails? For example only sent an email at a status change from open to investiga...
Hello, i have the following code, which works perfectly in a /etc/init.d/ script: curl -u USER:PASSWORD -X PUT -H 'Content-Type: application/json' -d '{"id":"1234567","type":"page","title":"mytitle...
Hi Support team After unplanned power down crucible is up but missing data of the lats month,. Can you please check attached logs to see if we can recover from this state? We saved crucible_db and ...
Hi, Please do help me on this. My organization JIRA account holds the user account which is not an employee's mail id but a team mail id. For example if my user account is like "security.xx@yy.com"...
Hi, Atlassian communicated that all app listings need to indicate that the app is storing (or not) user sensitive data by Dec 10. If it is, it should implement a 'privacy api' which is now ...
I want to maintain all three Jira Core,Software, service Desk in the same Instance [URL]. Is it Possible ? If yes please suggest an approach for it. Thanks in Advance.
There is a piece of functionality missing in Jira to be able to add a group to a role in multiple projects at once. This can be done one project at a time, but we have 300 projects. This can be...
In the page Migrating JIRA applications to another server, where I can get the "jdbc driver fa file" from in the paragraph below? Copy your jdbc driver jar file from your existing JIRA ins...
In the page Migrating JIRA applications to another server, where I can get the "jdbc driver fa file" from in the paragraph below? Copy your jdbc driver jar file from your existing JIRA ins...
Dear all, I am actually testing the intergration of Jira Service Desk into an other tool using web service, but from configuration side I am requested to enter 2 authentication parameters : Jira AP...
In the page Migrating JIRA applications to another server, what does "the files" mean in the paragraph below? 3. Extract the file and upgrade JIRA Extract (unzip) the files to a new dire...
Dear all, I need to test jira web service desk in order to implement it in ServiceNow. For that I have download the trial version of Jira Service Desk, and now I would like to try to get for instan...
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