Dear all, I am actually testing the intergration of Jira Service Desk into an other tool using web service, but from configuration side I am requested to enter 2 authentication parameters : Jira AP...
In the page Migrating JIRA applications to another server, what does "the files" mean in the paragraph below? 3. Extract the file and upgrade JIRA Extract (unzip) the files to a new dire...
Dear all, I need to test jira web service desk in order to implement it in ServiceNow. For that I have download the trial version of Jira Service Desk, and now I would like to try to get for instan...
Or Alternatively: how can I exclude issues from epics that are still “to do” and not yet “doing”?
Hi, This is a question about Jira Software (server). Currently our Jira installation is synced through LDAPS with the local AD; If a user is added in the AD group, they can log into Jira. That work...
Hello, I tried in vain to establish a CQL search string for a page title starting with a specific letter. The basic CQL Search ... type = "Page" and space = "[space name]" and ancestor = [...
I have a requirement in jira service desk, where if an issue stays in Status A for more than 8 hours, the issue should automatically transition to Status B. How to handle this without using SLA, beca...
The current jql query for created date is : project = JIR AND issuetype = Bug AND resolution = Unresolved AND created >= 2018-11-23 ORDER BY priority DESC, updated DESC Is it possibl...
I am trying to figure out why closed tickets do not show in the Portal even though I have several hundred that are flagged as Closed in the workflow. The search view only shows O...
Hi Everyone Two weeks back our VM which is hosting JIRA service rebooted automatically. So, we didn't have a chance to properly shutdown Tomcat. The restart of JIRA was failing as embedded DB was no...
...UN_STANDARD sun.jnu.encoding : UTF-8 sun.management.compiler : HotSpot 64-Bit Tiered Compilers sun.os.patch.level : unknown tomcat.util.buf.StringCache.byte.enabled : true tomcat.util.scan...
I am using a Jira Classic project. How do I configure a user for just that one project? I have create a role and a group but not sure on the next steps.
I'm trying to push from the command line to my fork of a repository, but I keep receiving the message Your account mehtow is inactive because it's been a while since you logged in. I don't unders...
How do I configure the issue workflows for a nextgen project type?
System Version: macOS 10.14.1 Mojave Sourcetree Version: 3.0 (200) 1. I just select some files (NOT ALL) and type my commit message, and then, the list of edited files select box ...
Hello, I want to create a report that return the name of ticket requestor together with the total number ticket they requested. Apparently, it seems that Jira report does not return string result, ...
When I Insert JIRA Issue/Filter in confluence and selected Table as the display option, I could not get the confluence 'Topic' being mention in the JIRA that I inserted. I tested, the confluence 'To...
Some users who submit requests do not get e-mails went a Project assignee makes a public comment. Is there a setting that needs to be turned on? There's not even a trace of a the message going to the...
simple bind failed: ldaps.kaiyuan.net:636; nested exception is javax.naming.CommunicationException: simple bind failed: ldaps.kaiyuan.net:636&nb...
Hi there, We are using a cloud hosted instance of Jira and I was wondering if there was a way to add a prefix to the comments, something like [JIRA]. I use the email monitor in Cherwell to cap...
Hi, I am trying to save an attachment through REST API to an issue, using node.js var options = { hostname: 'testserver.com, port: 443, path: '/rest/api/2/issue/SH-488/attachments', method...
Hi, We have a Jira instance with a 100 user license, and we already used 99 of the quota. Recently, this instance becomes unresponsive after every several days. I used to think this migh...
Hello Folks, I am trying to do some automation with Jira service desk with Scriptrunner plugin while creating an issue.This is the scenario. I need to extract custom field values from 3 multi-user ...
How to use jql to query the version and requirement story association relationship?
i create a issuetypescreenscheme,and add issutetype and screenscheme to it .But i don't konw how to set default screenscheme
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