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URGENT: Admin lost access to all Trello boards (all marked as closed)

Stefani
April 20, 2026

I LOST ACCESS TO ALL MY TRELLO BOARDS!

I suddenly lost access to all my Trello boards. They appear as “closed”, but I am the workspace admin and cannot reopen anything.

I already checked login, workspaces, and archived boards — nothing is there.
This is critical because I use Trello for work and events.

Can a moderator escalate this issue to support urgently?

4 answers

2 accepted

0 votes
Answer accepted
jpallaresroy
April 20, 2026

Hello , the same thing happened to me yesterday, 3 of my boards are closed and also i cant reopen as noone is marked as administrator of such boards. What can i do?

Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 22, 2026

Hi @jpallaresroy ,

Could you please help with your Trello ID to check further? 

jpallaresroy
April 24, 2026

Hello Nivedhya, one of your coleagues helped me to regain access to onn of the 3 closed boards which is the one i needed most. 

Anyway thank you for your help and your interest.

 

Best regards

Like Nivedhya Vikram1 likes this
0 votes
Answer accepted
Stefani
April 20, 2026

ATUALIZAÇÃO: Ainda sem acesso. Todos os quadros estão marcados como "fechados" e eu sou o administrador do espaço de trabalho. Não consigo reabrir nada. Isso é crucial para o meu trabalho. Alguém da Atlassian poderia, por favor, priorizar este problema com urgência?

0 votes
Stefani
April 28, 2026

Everything is back now and I can access all my boards again. Thank you for your help.

0 votes
Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 20, 2026

Hi @Stefani ,

I am raising a support ticket to assist you further with this issue. You will receive an email from our end with more details and next steps.

Thank you for your patience.

Stefani
April 22, 2026

HEEY!! CAN ANYBODY HELP ME?? I'M STILL WAITING FOR A RETURN

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