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Hi All,  I want to add a custom field to a request after the request was created by a customer through portal and for that field to be seen by the customer.  On our current setup customer...

• Question
• cloud
• custom-field
• customer
• customer-portal
• jira
• +2 more tags...

Hello, in the CertMetrics account, there are "duplicates" of certifications and badges that are one number higher than their original designation. For example, Advanced Jira Workflows (ACB-110) has...

• Discussion
• training-and-certification

I have 3 branched in my project. master -> release/myproject -> feature/myproject i have made some changes in my feature branch and then merged those changes in my release branch. Once i merg...

• Question
• bitbucket

Is it possible to add request participants to a group of people instead of typing all the names in Jira Service Desk ? I found that you can put agents in organisation and add the organisation instea...

• Question
• jira-service-desk

Hi,  Id like to move jira and service desc from our server to cloud. How to move tasks, projects, users? we also use Tempo timesheet plugin is there chance to move it all to cloud? If I buy ...

• Question
• jira-software
• migration

Just bought license (from atlassian marketplace) for draw.io add-on, but I cannot find place where put the license key. We had the trial version installed but there is no place to put the license key...

• Question
• confluence

Hi all, When opening a ticket in Jira Service Desk, on the bottom there is a comment field. The fact is that the text displayed in it isn't correct. My question, where can I change this. Can't find ...

• Question
• jira-service-desk

I can not use the next gen board, everytime I try to create an issue I receive the following message:    Something's gone wrong Product Owner: User 'admin' is not valid for this user pic...

• Question
• agile
• jira
• jira-cloud
• jira-software-cloud

Jira is effective by deleting the user and how to query the user's license.

• Question
• confluence
• jira

I create page and get attachment and upload attachment by REST.  I send REST request page by page. so it's many request. (about 300 pages) In processing, I got 401 Error. And log says like bot...

• Question
• confluence
• confluence-server
• server

Hi, I have just updated my SourceTree (Windows) to 3.08 and if I set my cursor on a file (in Log/History tab) and press Control + D for launching the external diff tool it seems that is not launched...

• Question
• sourcetree
• windows

After upgrading to Bamboo version 6.6.3. But one user has problem login to Bamboo. Only one user.   Gets this error message: Re: Cannot login to Bamboo Still getting "Yo...

• Question
• bamboo

Want to add a list of pages that are in DRAFT state or UNPUBLISHED state to my space home (Overview) page.    Is there a way to achieve that?

• Question
• cloud
• confluence
• confluence-cloud

Hello! I tried to run my test plugin with Active Objects example through atlas-debug and got following error: [ERROR] Failed to execute goal com.atlassian.maven.plugins:maven-amps-dispatcher-plugin...

• Question
• active-objects
• app
• jira
• jira-app-development

Please refer a document

• Question
• jira

Hi Guy's, we are having some issues with email notifications being inconsistent. One of my team members stopped receiving notifications, we validated that the notifications settings were correct...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Jira stop automatically after a while. When  checking the service status from ubuntu Its showing in service status active(exited). Please your help on this issue

• Question
• jira-software
• jira-software-server
• server

I need to add an external comment on transition.   Scriptrunner does not provide any documentation on adding comments  I don't find any post function that allows this.   Please he...

• Question
• jira
• jira-cloud
• jira-service-desk-cloud
• scriptrunner

Hello, We have custom forms built in our applications which we link to JIRA ServiceDesks issues via the API. I have 2 questions relating to this: 1. The user is logged into the app so we...

• Question
• api
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• +1 more tag...

I registered JIRA cloud for trial. I changed the default language to Chinese in JIRA setting and my personal setting. But it doesn't work.  Anything else I need to do? or this feature is n...

• Question
• jira

Hi! I changed groups, permission scheme and now my developers and users don't see project which only they have to see. Please, assist

• Question
• jira
• jira-administration

Hi,   I would like to know the strategy in migrating Jira data from: Jira server with trial license  to new server with purchased license   Background: My company is currently te...

• Question
• jira
• jira-server
• licence
• server

I have setup a Jirasoftware in my machine and installed the Invision and Zendesk add.  In the add-on page the status is installed but when I open a ticked the add-on keeps on loading with the m...

• Question
• jira-software
• jira-software-server
• server

I want to send an email to the specific user from jira sd without using any add-ons. I know one way but using that we can send mail to the group only. System->send email

• Question
• jira-service-desk

Hi, I have 3 components in my project : Components1 the component lead is User1, Components2 the component lead is User2 and Components3 the component lead is User3 I want to put in my JIRA with a...

• Question
• groovy
• jira
• jira-development
• listener
• script-listener
• +1 more tag...